Training Manager
5 months ago
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
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Training Coordinator
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Training and Consulting Sales Executive
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Training Manager
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Freelance Trainer
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Training & Quality Manager
6 months ago
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Training Coordinator
5 months ago
Doha, Qatar Qatar Skills Training Centre Full timeReception Functions: - Ability to follow, applies, interpret and explain instructions and/or guidelines. Administration Functions: - Composes and types routine letters, memoranda, reports, minutes of meetings, scientific or technical material, numerical data, charts and spreadsheets. - Schedules and arranges meetings and conferences for GM and/or...
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Business Development Manager
1 week ago
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Assistant Training Manager
6 months ago
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Assistant Training Manager
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Restaurant & Banquet Training Manager
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Doha, Qatar Integral Food Services WLL Full timeMust have the Restaurant & Catering Training Manager Experience. - Responsible in visiting each and every site, unit, and location at-least twice or as and when required, based on the operations requirements, exigencies of work and training requirements. - Responsible in understanding the work conditions, training need analysis and develop training modules,...
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Manager Technical Training
5 months ago
Doha, Qatar Qatar Airways Full timeMain duties include: - Ensuring that all training given to Amiri Flight personnel complies with local authority and EASA requirements and ensure that staff are adequately trained to maintain competency for their position. - Liaise with different department managers regarding training plans. Prepare and improve training for all jobs within the Technical...
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Real Estate Training Manager
8 months ago
Doha, Qatar The Pearl Gates Full timeWe are looking for a motivated Real Estate Training Manager, the position holder will always be required to maintain Information Governance, confidentiality, and discretion. Role Specific Duties: Undertake regular organisation-wide training needs analysis for our staff and volunteers and build a training plan based on needs. Maintain a database of...
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Training Manager
5 months ago
Doha, Qatar Gold Leaf Consultants Full timeA reputed Food & beverage company in Qatar looking for a " **Training Manager**". - Should have excellent training skills. - Minimum 3 years of Experience in the Managerial category as a Training Manager in Food and beverage industry. **Salary**: QAR8,000.00 per month Application Question(s): - How many years of Training Manager experience you have in...
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Training Manager
4 weeks ago
Doha, Qatar Talent Pal Full timeAs Training Manager, you will be responsible for strategic planning, design, delivery, management and continuous improvement of operations training and development for Qatar Aircraft Catering Company (QACC) - Subsidiary of the Qatar Airways Group. Responsible for implementing initiatives to ensure that QACC is complaint with the relevant international and...
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Training Senior Manager
7 months ago
Doha, Qatar People Dynamics Full timePosition : Training Senior Manager Contract : Permanent Client : Government Job Responsibilities: - Develop and execute knowledge management strategies that align with the organization's goals and objectives - Manage the knowledge management budget - Oversee the development and execution of knowledge management initiatives - Work with other departments...
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Training Officer
5 months ago
Doha, Qatar Driving Academy Full time**Training Officer** **Job Purpose**: Responsible for identifying all company staff training and development needs, and for planning, organizing and overseeing appropriate delivery of internal and external training courses to meet staff development objectives continuously review employee performance reports and coordinate the delivery of effective programs...
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Training Officer
3 months ago
Doha, Qatar Al Khebra Driving Academy Full timeKey Responsibilities: - Training Needs Assessment: - Collaborate with department heads and employees to identify training needs and skill gaps. - Conduct surveys, interviews, and assessments to gather information on training requirements. - Analyze training data to develop targeted training programs. - Program Development and Delivery: - Design and...
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Manager Learning Management System
5 months ago
Doha, Qatar Qatar Airways Full time**About the role** Manager Learning Management System & Training looks after managing the learning department within ground training. The role focuses on leading the development and delivery of all ground training learning programs to ensure enhancement of the effectiveness of all learning by utilizing latest technologies. Ensuring all operational standards...
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Technical Training
5 months ago
Doha, Qatar Qatar Airways Full timeAbout the role We are recruiting for Maintenance Training Instructor Level 4 with Technical Training to be based in Doha, Qatar. Maintenance Training Instructor Level 4 will Conduct QCAR/EASA Part 147 “Aircraft Type Theory Training courses” and Part 66 Basic Modules approved under QCAA Part 147 approval schedules. You are required to develop and...