Customer Service Representative
5 months ago
**Job Overview**:
**Responsibilities**:
- Resolve customer issues and complaints efficiently.
- Provide product and service information to customers.
- Document customer interactions and maintain accurate records.
- Assist with order processing and tracking.
- Collaborate with other departments to ensure customer satisfaction.
**Requirements**:
- High school diploma or equivalent.
- Proven experience in a customer service role.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Positive attitude and problem-solving skills.
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