Sales & Cashier

5 months ago


Doha, Qatar Swan Global WLL Full time

We Are Hiring

The Sales & Cashier is responsible welcoming customers, maintaining floor appearance, directing customers to goods and operating cash registers. He/she greets, assists and serves customers on the shop floor at any and all points in the shopping experience, in order to ensure the provision of the highest standards of customer service and the achievement of maximum sales.
- Greets customers in a friendly and courteous way on entry to the shop in order to ensure customers feel welcome and to contribute to a positive overall shopping experience.
- Serves customers efficiently and courteously on the shop floor and/or at the cash register in order to ensure the provision of the highest standards of customer service at all points in the shopping experience and handles customer complaints as required and escalates to appropriate management where necessary.
- Watches for and recognizes security risks and thefts, preventing or handling these situations as far as possible in order to minimize losses.
- Superior product knowledge
- Cross-selling products to increase purchase amounts
- Promoting special sales, offers and awareness of store loyalty program
- Operates cash register by passing price coded items across electronic scanner to record price, compile printed receipt and display cost of customer purchase
- Reads and records totals shown on cash register tape and verifies against cash on hand.

Opens and closes cash registers, counts money, separates charge slips, coupons and vouchers, balances cash drawers - and makes deposits in order to ensure cash control is maintained at all times.
- Computes sales prices, total purchases, receives and processes cash or credit payments efficiently and courteously
- Maintains knowledge of policies regarding payments and exchanges and security practices in order to ensure store policies are adhered to at all times.

Assists with inventory, including receiving and stocking merchandise and restock shelves as needed

Capability Description
- Desire to work in a fast paced environment
- Focuses on delivering objectives with mínimal supervision
- Approachable, exhibits positive and welcoming attitude
- Participates as a team member and actively supports team decisions
- Sees opportunities for creative problem solving while staying within the parameters of company standards, policies, and procedures
- Responds positively to change, embracing and using new practices to accomplish goals
- Demonstrates high levels of care and thoroughness; ensures completeness and accuracy in the workplace
- Ensures respect & professionalism in all interactions

Ensures personal health and safety by being compliant with safety policies put into practice by the company and ensuring that colleagues and coworkers adhere to it to ensure a safe and healthy work environment

Education High School graduate and previous experience in a similar field

Technical Skills Experience in retail management and visual merchandising

Industry Experience Minimum of 2-3 years in a team lead role and knowledge and understanding of store operating procedures

Management Skills N/A

Technology Skills Technical ability and knowledge of POS systems and basic computer functionalities

Language Skills English languages proficiency, knowledge and practice of Arabic language is a plus

Communication Skills Good, proven interpersonal, verbal and written communication skills

**Job Types**: Full-time, Temporary, Contract
Contract length: 12 months


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