Food & Beverage Attendant - Waldorf Astoria Lusail
5 months ago
Food & Beverage Attendant - Waldorf Astoria Lusail Doha
A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.
**What will I be doing?**
As a Food and Beverage Attendant, you will play a key role in ensuring the highest quality standards across our restaurants, bars, banquet facilities, in-hotel cafes, and room service. Your primary responsibility will be to deliver exceptional service that consistently exceeds customer expectations. Other responsabilities include;
- Provide exceptional customer service to all guests, ensuring a memorable dining experience
- Greet guests warmly, escort them to their tables, and present menus
- Handle guest inquiries, special requests, and dietary needs with professionalism and courtesy
- Take accurate food and beverage orders from guests
- Relay orders to the kitchen and bar efficiently
- Ensure timely and correct delivery of food and beverages to guests
- Set up and maintain clean, organized, and well-presented tables and dining areas
- Clear and reset tables promptly after guests have finished
- Monitor tables and attend to any guest needs promptly
- Prepare and serve beverages, including alcoholic drinks, with adherence to hotel standards and regulations
- Maintain knowledge of the menu, including wine pairings and cocktail ingredients
- Ensure that all food and beverages are served at the correct temperature and presentation
- Address any issues or complaints from guests promptly, seeking assistance from supervisors when necessary
- Work closely with kitchen staff, bartenders, and other attendants to ensure seamless service.
- Participate in team meetings and training sessions as required
- Monitor stock levels of food, beverages, and supplies, and notify management of any shortages
- Assist with inventory management and restocking as needed
- Adhere to health and safety regulations, including proper food handling and hygiene practices
- Follow hotel policies and procedures, including those related to alcohol service and guest privacy
- Promote and upsell food and beverage items to enhance guest experience and increase revenue
- Inform guests of any special offers, menu changes, or upcoming events
**What are we looking for?**
Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Friendly, positive, energetic disposition
- Committed to delivering exceptional guest service
- Motivated to learn new skills and techniques
- Smart and tidy, in appearance
- Positive and willing to participate on a team and work with a winning attitude
- Excellent communication skills in the local language
- Flexible, reliable, and responsive to a range of work situations
- Prepared to manage a variety of customer types, inquiries, and complaints
- Knowledge of alcoholic beverages and mixing of drinks
- Previous food hygiene experience
- Electronic ordering systems experience
- Cash handling experience
**What will it be like to work for Hilton?**
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton
-
Food & Beverage Attendant - Waldorf Astoria Lusail
6 months ago
Doha, Qatar Hilton Full timeFood & Beverage Attendant - Waldorf Astoria Lusail A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. **What will I be doing?** As a Food and Beverage Attendant, you will...
-
Food & Beverage Attendant - Waldorf Astoria Lusail
2 months ago
Doha, Qatar Hilton Full timeFood & Beverage Attendant - Waldorf Astoria Lusail Doha A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. **What will I be doing?** As a Food and Beverage Attendant, you...
-
Food & Beverage Supervisor - Waldorf Astoria Lusail
2 months ago
Doha, Qatar Hilton Full timeFood & Beverage Supervisor - Waldorf Astoria Lusail Doha A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a Food and Beverage Supervisor, you are...
-
Food & Beverage Supervisor - Waldorf Astoria Lusail
3 months ago
Doha, Qatar Hilton Full timeFood & Beverage Supervisor - Waldorf Astoria Lusail Doha A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a Food and Beverage Supervisor, you are...
-
Director of Food
6 months ago
Doha, Qatar Hilton Full timeDirector of Food & Beverage - Waldorf Astoria Lusail Doha The Director of Food & Beverage is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Director of Food & Beverage, you are responsible...
-
Director of Food
1 month ago
Doha, Qatar Hilton Full timeDirector of Food & Beverage - Waldorf Astoria Lusail Doha The Director of Food & Beverage is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Director of Food & Beverage, you are responsible...
-
Food & Beverage Attendant - Waldorf Astoria Lusail
6 months ago
Doha, Qatar Hilton Full timeA Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. **What will I be doing?** As a Food and Beverage Attendant, you will be responsible for upholding the highest quality...
-
Order-taker (Room Service) - Waldorf Astoria Lusail
5 months ago
Doha, Qatar Hilton Full timeOrder-Taker (Room Service) - Waldorf Astoria Lusail Doha An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. **What will I be doing?** As an Order-Taker, you would be responsible for the below; - Answer...
-
Doha, Qatar Hilton Full timeOrder-Taker (Room Service) - Waldorf Astoria Lusail Doha An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. **What will I be doing?** As an Order-Taker, you would be responsible for the below; - Answer...
-
Spa Attendant
4 weeks ago
Doha, Qatar Hilton Full timeSpa Attendant - Waldorf Astoria Lusail Doha A Spa Attendant is responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. **What will I be doing?** As a Spa Attendant, you are responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. Specifically, you will be...
-
Spa Attendant
6 months ago
Doha, Qatar Hilton Full timeSpa Attendant - Waldorf Astoria Lusail Doha A Spa Attendant is responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. **What will I be doing?** As a Spa Attendant, you are responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. Specifically, you will be...
-
Waiter/ess - Waldorf Astoria Lusail
6 months ago
Doha, Qatar Hilton Full timeWaiter/ess - Waldorf Astoria Lusail A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner...
-
Waiter/ess - Waldorf Astoria Lusail
2 months ago
Doha, Qatar Hilton Full timeWaiter/ess - Waldorf Astoria Lusail A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner...
-
Bell Attendant
5 months ago
Doha, Qatar Hilton Full timeBell Attendant - Waldorf Astoria Lusail Doha A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Bell Attendant, you will be responsible for transferring and storing guest...
-
Recreation Attendant
3 months ago
Doha, Qatar Hilton Full timeRecreation Attendant - Waldorf Astoria Lusail Doha A Recreation Attendant is responsible for ensuring the guest experience whilst they enjoy the Hotel's Recreational facilities, including the Pool and Spa area. You will be responsible for the distribution of Pool towels to resort guests and provide them with a warm and sincere welcome. Monitoring the guest...
-
Bell Attendant
3 months ago
Doha, Qatar Hilton Full timeBell Attendant - Waldorf Astoria Lusail Doha A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service. **What will I be doing?** As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to...
-
Bell Attendant
4 weeks ago
Doha, Qatar Hilton Full timeBell Attendant - Waldorf Astoria Lusail Doha A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service. **What will I be doing?** As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to...
-
Laundry Attendant
6 months ago
Doha, Qatar Hilton Full timeLaundry Attendant - Waldorf Astoria Lusail Doha A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience. **What will I be doing?** As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing,...
-
Marketing & PR Executive - Waldorf Astoria Lusail
6 months ago
Doha, Qatar Hilton Full timeMarketing & PR Executive - Waldorf Astoria Lusail Doha A Marketing & PR Executive is a point of contact for all things social, including Online Reputation Management, content, strategy, and the daily upkeep of active social channels. **What will I be doing?** - Managing the Hotel's Food & Beverage social media accounts and online platforms - Drafting posts...
-
Waiter/ess - Waldorf Astoria Lusail Doha
2 months ago
Doha, Qatar Hilton Full timeWaiter/ess - Waldorf Astoria Lusail Doha A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient...
