Senior Technology Account Manager
2 months ago
Introduction
An Industry Technology Seller's mission in IBM is to accelerate the adoption of IBM technology with clear industry use-cases and expertise to ensure competitive differentiation in engagements directly with clients, IBM account teams, and /or through our sales ecosystem partners.
With credibility as a knowledgeable market and industry advisor, you'll earn client's trust and respect to become their strategic technology partner. Using the knowledge of your clients' business and industry you'll identify and prioritize opportunity areas that will improve their business performance.
Being highly skilled in building and nurturing strategic client relationships, you'll use your consultative style to drive the adoption and penetration of IBM's platforms through innovative solution recommendations that leverage IBM technologies, architectures, industry content, and offerings.
Your Role and Responsibilities
With first-class communication and empathy, you'll work closely with clients to develop reliable relationships that successfully accelerate the adoption of IBM technology. You'll explain how IBM's industry leading solutions unlock the true potential of cloud and AI in their enterprises and build smarter businesses.
We're passionate about success. If this role is right for you, then your achievements will mean that your career is flourishing, and our clients are thriving. To help ensure this win-win outcome, a 'day-in-the life' of this role may include, but not be limited to
- Addressing clients' business needs using deep technology & industry insights.
- Actively harvesting and sharing with your team the best practices globally to strengthen local market field team efficacy.
- Providing use case expertise and global best practices to IBM Sales teams that position IBM for long-term success with IBM technology at the core of our client's Hybrid Cloud and AI architectures.
- Using exemplary communication skills, you'll illustrate the value solutions that will bring top value clients' needs.
Required Technical and Professional Expertise
- Proven experience in using the deep technology and industry insights to address client's business needs, including specific industry standards, architectures, and regulatory requirements.
- Impeccable communication skills and ability of successfully articulate a client journey map for disruptive innovation based on first-hand experiences, best practices, and market trends.
- Demonstrable ability to build valuable relationships with key stakeholders, both externally and within IBM.
Preferred Technical and Professional Expertise
- Experience in Public sector or Defence industry
- Solid background in key account management, experience leading cross-functional teams, and strong account and territory planning skills.
- Executive-level business acumen
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
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