Floor Supervisor

15 hours ago

Doha, Qatar Loft A Full time

**Floor Supervisor**

**Position Overview**

We are looking for an experienced and proactive Floor Supervisor to oversee day-to-day guest service and operational activities at the beach facility. The Floor Supervisor will ensure smooth service delivery, staff coordination, and adherence to hospitality standards, creating a safe, welcoming, and enjoyable beach experience for all visitors.

**Key Responsibilities**
- Supervise daily operations across designated beach areas, ensuring cleanliness, safety, and high-quality guest service.
- Monitor the performance of lifeguards, housekeeping, and service staff on shift.
- Support the Beach Manager in coordinating F&B operations, guest relations, and activity areas.
- Ensure staff follow company policies, health & safety regulations, and customer service standards.
- Address and resolve guest inquiries, requests, or complaints promptly.
- Conduct regular inspections of facilities, equipment, and beach amenities to maintain standards.
- Report operational issues and improvement needs to the Beach Manager.

**Qualifications & Skills**
- Diploma or Bachelor’s degree in Hospitality, Tourism, or related field (preferred).
- Minimum 3 years of experience in hospitality operations.
- Strong communication skills with the ability to manage diverse teams.
- Good organizational and problem-solving skills.
- Fluency in English; knowledge of Arabic is an advantage.
- Ability to work shifts, weekends, and public holidays

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