Service Crew, Cashier
5 days ago
**Position Overview**
The Service Crew is responsible for providing excellent customer service, ensuring food quality, handling cash transactions accurately, and maintaining cleanliness in the fast-food outlet. This role requires energy, teamwork, and a customer-first attitude.
**Key Responsibilities**
**Customer Service**:
- Greet customers politely and take orders efficiently.
- Provide accurate information about menu items, promotions, and deals.
- Serve food and beverages promptly and ensure customer satisfaction.
- Handle customer concerns or complaints in a professional manner.
**Cashiering Duties**:
- Operate POS (Point of Sale) system and handle cash, credit, or digital transactions.
- Issue receipts, refunds, or change accurately.
- Balance cash drawer at the beginning and end of each shift.
- Follow company policies for cash handling and reporting.
**Food Preparation & Service**:
- Assist in preparing, packing, and serving food as per company standards.
- Maintain portion control and presentation quality.
- Follow hygiene, food safety, and quality standards strictly.
**Store Operations**:
- Maintain cleanliness of counters, dining areas, and workstations.
- Restock supplies (napkins, condiments, packaging, etc.) as needed.
- Assist in opening and closing procedures of the outlet.
- Support kitchen and other team members when required.
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