Customer Service
2 weeks ago
Duties and Responsibilities:
Answer customer calls and inquiries accurately and professionally.
Receive customers in person, identify their needs, and provide appropriate service solutions.
Follow up on customer files from contract signing until worker arrival and handover.
Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.
Coordinate with external recruitment agencies in labor-supplying countries to track order status.
Enter and update customer data, order files, and contracts in the internal system.
Resolve problems and complaints to ensure high levels of customer satisfaction.
Schedule worker handover appointments and coordinate with sponsors.
Ensure completion of all documents and legal requirements for recruitment.
Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.
Prepare weekly reports on case progress, complaints, and resolutions.
Maintain strict confidentiality and professional ethics in all client dealings.
Promote company services for recruiting domestic and professional workers.
Prepare offers and pricing and ensure contract signing with clients.
Participate in marketing events and exhibitions to strengthen market presence.
Submit periodic reports on sales activities and customer feedback.
Comply with company policies and customer service standards.
Qualifications and Requirements:
Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.
Strong problem-solving ability and capacity to work under pressure.
Proficient in computer systems and CRM software.
Professional appearance with strong interpersonal skills across diverse nationalities.
NOC is required.
Pay: QAR4,000.00 - QAR6,000.00 per month
**Experience**:
Manpower companies: 3 years (required)
Customer relationship management: 3 years (preferred)
Agency management: 3 years (preferred)
**Language**:
Arabic (Native)
English (required)
Ability to Commute:
Please send your CV on WhatsApp Only:0097431017808
-
Customer Service
3 days ago
Doha, Qatar Ansar Gallery Full timeThe customer service department fulfills an important role for the company. Customer service is often the main point of contact for a customer, so representatives can paint the company in a positive light by providing friendly and prompt service. The customer service department can even generate additional sales for the company. Customer service requires a...
-
Customer service
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Ansar Gallery Full time 18,000 - 25,000 per yearThe customer service department fulfills an important role for the company. Customer service is often the main point of contact for a customer, so representatives can paint the company in a positive light by providing friendly and prompt service. The customer service department can even generate additional sales for the company. Customer service requires a...
-
Customer Service
5 days ago
Doha, Qatar Gulf Consulting Group Full timeWe are reputed Engineering Consultants based in Doha, We are looking for **Customer Service representative for our Sister company** with more than 5+ years of experience, preferably Arabic speaker. **Key Responsibilities**: - **Order Processing**: Handle customer orders, ensuring accuracy and efficiency in processing. Assist customers with order placement,...
-
Customer Service
2 weeks ago
Doha, Qatar Driving Academy Full time**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help...
-
Customer Service
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Al Siddiqi Holding Full time 60,000 per yearWe are looking for Customer Service Associate for a well-established local brand. The ideal candidate must have strong experience in customer service and be fluent in Arabic in order to communicate effectively with customers and the team.Key ResponsibilitiesMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding...
-
Customer Service
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Integral Care Medical Supply Full time 12,000 - 180,000 per yearWe are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.Duties and Responsibilities:Answer customer calls and...
-
Customer Service
1 week ago
Doha, Qatar Taameer Real Estate Full time**Key Responsibilities**: - Handle inbound and outbound customer calls professionally - Respond to customer inquiries and resolve issues promptly - Maintain customer records and follow up as needed - Coordinate with internal teams to ensure service satisfaction - Handle complaints with empathy and efficiency **Requirements**: - Arab nationality...
-
Customer Service
3 days ago
Doha, Qatar Spectrum Solution Full time**Job Opportunity in the Banking Sector** **Location**: Doha, Qatar **Position**: Customer Service **Sector**: Banking **Languages Required**: Arabic & English **QID**: Must hold a valid QID (Qatar ID) Are you passionate about delivering exceptional banking services and growing your career in a dynamic financial environment? Join one of Qatar’s leading...
-
customer service
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Al-Tamyeez Security Systems Co. Full time 24,000 - 36,000 per yearWe are looking for a friendly, professional, and customer-focused individual to join our team as an Indoor Customer Service Representative. The ideal candidate will assist customers, handle inquiries, and provide support through phone, email, and in-person communication.Key Responsibilities:Greet and assist walk-in customersRespond to customer calls, emails,...
-
Customer Service
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Naseh Full time 30,000 - 45,000 per yearRole OverviewThis is a dual-role position combining Customer Service responsibilities and sales functions. You will play a vital part in the smooth operation of our office and help convert leads into active users of our platform by understanding client needs and offering suitable legal service solutions.Key Responsibilities:Sales Responsibilities:Contact...