Hostess / Receptionist - Female Only (Fine Dining Restaurants)

2 weeks ago

Doha, Qatar Rise Holding - Noir Cafe Sasso Restaurant Full time

Job Title**:Hostess / Receptionist**

**++ FREE Duty Meal, Shared Accommodation and Transportation to and from work**

**Responsibilities**:

- Warmly welcome guests as they arrive at the restaurant.
- Manage the reservation system and ensure accurate and timely seating arrangements.
- Escort guests to their tables, providing menus and informing them of daily specials.
- Provide exceptional customer service by addressing guest inquiries and concerns promptly and professionally.
- Monitor and manage the flow of guests to ensure a smooth and enjoyable dining experience.
- Collaborate with servers, kitchen staff, and management to maintain open lines of communication.
- Relay important information to guests, such as wait times and daily specials.
- Answer phone calls and assist guests with reservations.
- Maintain an organized reservation book and communicate effectively with the kitchen and waitstaff regarding reservation details.
- Handle multiple tasks simultaneously, such as answering phones, assisting guests, and managing reservations.
- Remain calm and composed during busy periods to ensure efficient operation.
- Keep the hostess area clean, organized, and well-stocked with necessary supplies.
- Assist in maintaining the overall cleanliness and appearance of the restaurant.

**Requirements**:

- Can speak English well, and Arabic (preferred)
- Previous experience in a customer service or hospitality role is preferred.
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure and handle challenging situations with grace.
- Strong organizational skills and attention to detail.
- Knowledge of reservation systems and basic computer skills.
- Ability to stand for extended periods and work in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays.

Application Question(s):

- Do you speak and understand basic conversational Arabic? Yes or No?
- Have you read and confirm the job description (and salary) that we mentioned for this role?
- How many years of work experience from a high-end FINE DINING restaurant / hotel (or professional kitchen) do you have?
- If you are selected or hired for this role, after how many days can you join our company?
- ANSWER REQUIRED: How much is the MINIMUM salary that you are expecting for this role? Anything lower than this amount, you are not accepting. Non-negotiable. QAR ____
- If you are selected or hired for this role, are you willing to be assigned to ANY of our restaurant branches in Qatar?

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