Outlet Supervisor

2 weeks ago

Doha, Qatar Food Services Full time

Supervise and direct in prompt, efficient and friendly serving of food and beverage.
- Assist servers, bussers and host staff in their job duties as necessary.
- Ensure all opening, closing & running side work is completed on a daily basis.
- Act as a liaison between kitchen and front of house employees and operations.
- Assist in the training and development of team members.
- Communicate effectively, in giving direction, support, timely feedback and recognition of performance.
- Work quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow through manager.
- Ensure that guest are welcome in best hospitable manner, greet and welcome the guests, offer menu card and assist the guest in taking orders while providing them excellent service.
- Promote suggestive selling and increase the sales revenue.
- Ensure high standard of service and good quality of food is served in the outlet.
- Maintain high standard of personal grooming as well as staff grooming, hygiene and wear clean uniform while on duty.
- Ensure that the work area & workstations are clean & tidy and should maintain cleanliness & hygiene in the dining area, service areas & wash rooms.
- Ensure that the outlet is managed and operated in conformity with Municipality health requirements, and regulations.
- Maintain open & positive communication with subordinates & junior staff. Work as a team with positive attitude and conduct yourself in a professional manner.
- Operate the cash register, cash handling, making sales reports.
- To be knowledgeable of all the menu item and specials and item specifications, and adhere to those specifications.
- Manage inventory & stock control, staff duty scheduling and payroll control.
- To ensure that requirements related to Food Safety (ISO 22000:2018), Quality Management (9001:2015) and HSE (ISO 14001:2015 & ISO 45001:2018) are implemented and maintained within the department.
- All documents/records related to Food Safety & HSE shall be kept up to date.
- Food safety/HSE Policy and objectives as applicable to the department to be followed and updated.
- To perform any other duties / responsibilities assigned by your immediate Managers in accordance with Company’s Policies & Procedures and any applicable state and Qatar laws.

**Salary**: QAR2,000.00 - QAR2,500.00 per month

COVID-19 considerations:
Adhering safety precautionary measures.

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