Sales Executive Wanted with Luxury Watches/ Merchandiser Experience

1 week ago

Doha, Qatar Al Majed Group Full time

**Sales and Customer Engagement**:

- Proactively engage customers, offering product information and recommendations based on their needs and preferences.
- Achieve individual and team sales targets through upselling, cross-selling, and providing exceptional service.
- Conduct product demonstrations to showcase the features and benefits of various watch models.
- **Product Knowledge**:

- Maintain in-depth knowledge of the different brands, models, and types of watches sold.
- Stay updated on new arrivals, product features, and trends in the watch industry.
- Offer insights into watch craftsmanship, mechanisms, and technological innovations.
- **Customer Service**:

- Provide personalized advice and guidance to customers to enhance their buying experience.
- Handle customer inquiries, complaints, or issues regarding products, repairs, and warranties.
- Maintain strong, lasting relationships with clients to encourage repeat business.
- **Sales Operations**:

- Process sales transactions accurately and efficiently.
- Assist with inventory management, including receiving new stock, conducting stock checks, and ensuring the availability of popular products.
- Organize the display of watches to ensure an attractive and well-presented sales environment.
- **Marketing and Promotions**:

- Support marketing initiatives by promoting in-store sales, special offers, and seasonal promotions.
- Assist in executing visual merchandising strategies to display watches effectively.
- **After-Sales Support**:

- Help customers with post-purchase services like warranties, repairs, and watch fittings.
- Ensure customer satisfaction and maintain a high level of service quality throughout the buying cycle.
- **Reporting and Analytics**:

- Track and report sales performance to senior management.
- Provide feedback on customer trends and product preferences to help optimize stock and sales strategies.

**Key Skills**:

- **Strong Sales Ability**: Able to meet and exceed sales targets.
- **Product Knowledge**: In-depth understanding of watches, watch brands, and their features.
- **Communication Skills**: Excellent verbal communication to engage and educate customers.
- **Customer-Centric**: Focus on building relationships and ensuring a superior customer experience.
- **Attention to Detail**: Capable of managing inventory and ensuring products are presented properly.
- **Adaptability**: Ability to thrive in a dynamic and competitive retail environment.

**Qualifications**:

- High school diploma or equivalent; a degree in business, marketing, or related fields is a plus.
- Previous experience in retail sales, preferably in luxury items or watches.
- Passion for watches and/or luxury items.
- Ability to work flexible hours, including weekends and holidays.

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