Assistant Executive Housekeeper

Job Summary

This position is responsible for providing leadership and direction for all housekeeping and laundry activities of the hotel; ensuring the highest level of cleanliness for both the guest rooms and public areas; and maintaining guest satisfaction.

Education & Experience

**MINIMUM EDUCATION**:

- High School Diploma or GED required

**MINIMUM EXPERIENCE**:

- Prefer at least one (1) year of related housekeeping experience and previous supervisory/management experience

Physical Requirements
- Must be physically and visually able to utilize the computer and other necessary office equipment
- Capable of working in a faced paced environment and in stressful situations
- Must be able to walk and stand for long periods of time
- Must be able to periodically kneel, reach, crawl, and twist torso as needed to accomplish required tasks
- Must be able to respond to multiple task interruptions in order to provide service to internal and external customers
- Must adhere to the company dress code

General Requirements
- Must be able to comprehend and speak the English language
- Must have good organizational and time management skills
- Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
- Must have sound judgment and discretional skills and work with little or no supervision
- Must be able to consistently work under pressure and simultaneously prioritize multiple projects
- Must possess and acute attention to detail
- Must have the ability to train others

Fundamental Requirements
- Supervise the operations of housekeeping and laundry areas to ensure the achievement of productivity and quality service standards
- Inspect guest rooms, public areas, & heart of the house for cleanliness to La Quinta standards
- Train, motivate, coach, counsel, & discipline according to La Quinta standards
- Maintain a regularly scheduled cleaning program as detailed in the Housekeeping Calendar
- Prepare weekly schedule for the housekeeping department based on the business forecast.
- Follow La Quinta labor guidelines and maintain MPR within standard
- Maintain supply and linen inventories
- Balance and clear room status nightly; compare the P.M. housekeeping report with the hotel PMS and resolve any discrepancies
- Report room repairs or unsafe conditions to Manager and Maintenance
- Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner
- Report and track lost and found articles
- Actively participate in hotel’s Manager On Duty program
- Follow company policies and procedures (i.e., OSHA, BBP regulations and other state and local regulations)
- Participate in the hiring and evaluation process
- Be able to work a flexible schedule
- Perform other duties as assigned by supervisor or management
- Obtain any locally required certifications

**Job Summary**

This position is responsible for providing leadership and direction for all housekeeping and laundry activities of the hotel; ensuring the highest level of cleanliness for both the guest rooms and public areas; and maintaining guest satisfaction.

**Education & Experience**

**MINIMUM EDUCATION**:

- High School Diploma or GED required

**MINIMUM EXPERIENCE**:

- Prefer at least one (1) year of related housekeeping experience and previous supervisory/management experience

**Physical Requirements**
- Must be physically and visually able to utilize the computer and other necessary office equipment
- Capable of working in a faced paced environment and in stressful situations
- Must be able to walk and stand for long periods of time
- Must be able to periodically kneel, reach, crawl, and twist torso as needed to accomplish required tasks
- Must be able to respond to multiple task interruptions in order to provide service to internal and external customers
- Must adhere to the company dress code

**General Requirements**
- Must be able to comprehend and speak the English language
- Must have good organizational and time management skills
- Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
- Must have sound judgment and discretional skills and work with little or no supervision
- Must be able to consistently work under pressure and simultaneously prioritize multiple projects
- Must possess and acute attention to detail
- Must have the ability to train others

**Fundamental Requirements**
- Supervise the operations of housekeeping and laundry areas to ensure the achievement of productivity and quality service standards
- Inspect guest rooms, public areas, & heart of the house for cleanliness to La Quinta standards
- Train, motivate, coach, counsel, & discipline according to La Quinta standards
- Maintain a regularly scheduled cleaning program as detailed in the Housekeeping Calendar
- Prepare weekly schedule for the housekeeping department based on the business forecast.
- Follow La