Group Sales Officer

2 weeks ago

Doha, Qatar Qatar Airways Full time

We are pleased to announce an incredibly exciting opportunity to join our Africa Commercial Regional team in Doha as Groups Sales Officer.

Job Purpose
Responsible for supporting Group Sales fuctions across countries in the assigned region, ensuring all revenue opportunities through Groups Business are realised and actively seek new opportunities resulting in the creation of revenue whilst ensuring high levels of customer service throughout the teams in the region and compliance to the stipulated policies and procedures

Accountabilities
- Support group sales for the assigned region to ensure effcient and economical handling
- Monitor and gude the team overall utilisation of booked seats for more than half of capacity measured from 90days prior to departure.
- Support the regional and sub regional team with the performance update.
- Guide the group co-ordinators on pre evaluation of group request prior to submitting to HQ for quick response and effective materialisation.
- Evaluate the request for potential business that will materialise and contribute to relevant input for sales and capital expenditure budgets. Monitor the results to ensure the revenueincrease for the stations.
- Negotiate for a suitable rate according to groups need by using griup mask.
- Check and verify group materialisation ratio as per QR policy to process EMD refunds. In case re-evaluation needed, resends the groups' request to Head office for proper re evaluation as per the OAL competition.
- Continuously follow up the group materializations, MCO deadlines, confirmation of groups, cancellations.
- Evaluate and recommend group transfer/refund based on the commercial requirement
- Ensure Groups policy is fully understood and adhered at all times
- Perform regular assessment of each market segment performance and analysing group traffic pattern to ensure demand or business is catered.
- Recommend appropriate measures to ensure market competitiveness based on evolving market conditions.
- Work collaboratively with sales team to establish expectations, priorities and monitor performance for QR group segment.
- Communicate the market feedback with Head Office group and bring synergies between the team.
- Support implementation of group pricing strategies and guidelines on selected origin and destination that will allow sales team to be proactive and unsure spead to market.

Qualifications
- Bachelors Degree
- 3 years job related experience
- Good command of English
- Excellent organizational and planning skills
- Excellent written and verbal communication skills

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