Clinical Scheduler
5 days ago
A well-renowned government organization is hiring **OPD Clinical Scheduler**:
**Requirements**:
- Minimum of 3 years of work experience in the field.
- Should have a bachelor’s degree in healthcare. Should be proficient in MS Office Applications.
- Should have excellent English communication skills. Arabic language is highly preferred.
- Assist the control desk staff in providing clinical-related information to the patient. Act as the patient’s advocate during all stages of their OPD appointment to diagnosis and subsequent treatment within the organization. Activities include documentation, providing counseling, education, support, and advice to patients, their families, and caregivers.
- Act as a quality and service improvement facility in improving the service delivered.
- Prepare patient files when required book follow-up appointments match patient booking to available clinic/diagnostics availability.
- Educate or answer patient queries related to triage, appointment time frames, or doctor’s decision. Act as a link between the doctor and the patient for any clinical information requested by the patient.
- Lead and contribute to specialty clinical audit and develop action plans from the findings.
- Provide documentation, counseling, education, support, and advice to patients and their families/caregivers.
Application Question(s):
- Do you have a bachelor's degree in Healthcare?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Clinical Scheduler: 3 years (preferred)
**Language**:
- Arabic (preferred)
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