Specialist Solutions

2 weeks ago


Doha, Qatar Ooredoo Group of Companies Full time

About Us:
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of

About the Business Unit:
Ooredoo's Business BU is a critical part of the company's first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. modes: responding to specific partnership requests from other departments (e.g., Product Hub, Professional Services) and proactively scouting partners based on industry trends and market opportunities. The Managed Services department is an integral revenue growth area to the newly created business solution division focused initially on providing services in the established managed connectivity and security areas and mandated with overall growth in revenue and in further new domains such as cloud. Whereas the professional services team is the overall lead in acquisition and delivery of projects, the managed services team is focused on offering and maintaining managed services as on-going customer services (recurring revenues). OQ is sending a strong signal to the enterprise market by giving focus to the managed services domain as a means to enhance customer value and engagement continuously with the OQ quality of service, and for that, the Managed services team is responsible for building and delivering that quality.

About the Role:
This role is responsible for the design, deployment, and ongoing delivery of both customized managed connectivity solutions. This role focuses on providing end-to-end managed services for enterprise clients, ensuring seamless and secure network connectivity, including WAN, LAN, VPN, SD-WAN, Satellite, IoT,5G ,Edge computing, Wireless network, video surveillance ,cloud networking. and other network solutions tailored to specific client needs. This role also collaborates with the product team to promote and expand the adoption of standard managed connectivity services, increasing Ooredoo's market presence and ensuring solutions evolve to meet customer demands. This techno-commercial role requires a balanced approach, blending technical expertise in designing bespoke solutions with a commercial mindset to align off-the shelf products with business objectives. Role will need to bring onboard analytical skills in defining customers pain point and be able to convert to managed service offering utilizing Ooredoo's assets. For more details, please click here.

About You:

- 8 years' experience in a similar role.
- Expertise in Managed Connectivity Services architecture is a must, consulting, or pre-sales within a telecommunications provider, managed services

company or network technology vendor.
- Experience in scaling business and driving growth in the Qatari market is highly desirable.
- Additionally, a strong working knowledge of the latest developments in network infrastructure, including cloud connectivity, 5G networks, Video surveillance, IOT, SD-WAN, and network security, as well as familiarity with compliance and regulatory requirements, is a significant advantage.



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