Immigration Coordinator

Job Description

The role:
We are recruiting for a Coordinator to join our Doha office. The Coordinator is responsible for supporting the immigration program for our clients by planning, organizing, and executing administrative processes that ensure a smooth and compliant immigration service. This is an excellent opportunity to join a global company and work with immigration professionals across the world.
- What your day will look like:_
- Liaise with clients and assignees as required
- Create and maintain client case records in the case management system
- Accurately enter client data (company, employees, dependants) and track case progress
- Record and monitor expiration dates of visas, IDs, and passports
- Scan and upload all client documents
- Coordinate collection and delivery of documents to and from client offices and government entities
- Prepare task sheets based on consultant instructions and manage handover/return of documents
- Assist consultants with research on immigration processes
- Generate client reports including tailored reports as needed
- Support other ad hoc administrative needs

The team:
You will be part of the Doha inbound team, supporting consultants and managers in delivering high-quality immigration services for multinational and local clients. The team is collaborative, client-focused, and works in a fast-paced environment where attention to detail and reliability are highly valued.

What we are looking for:

- Essential criteria:_- Bachelor’s degree- 1-2 years of experience in an administrative role- Fluency in written and spoken English- Knowledge of Microsoft Word, Excel, and Access (or similar software)- Excellent communication and presentation skills- Strong organizational and coordination abilities- High attention to detail and quality focus- Ability to manage multiple priorities effectively- Self-motivated, proactive and professional in demeanor
- Preferred skills:_- Previous knowledge of Qatar immigration regulations- Prior experience supporting an HR immigration function in a multinational or reputable local company in Qatar and/or the Middle East

What we offer:
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities.

At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our Qatar offerings include:
- Competitive Salary: We offer salaries that reflect your skills and experience- Health and Wellness: Private health insurance including dental, a comprehensive employee assistance programme, and Headspace membership- Lifestyle: Financial wellbeing platform and advances against housing and gratuity- Time Away from Work: 22 days annual leave + public holidays, volunteering leave and long service leave- Professional Development: Access to our e-learning platform, mentoring schemes, and training & education bursaries (where applicable)

What to expect:- If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.-
- At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs