IT Support Engineer

1 week ago

Doha, Qatar Telephony Communication Technologies LLC Full time

Configuration, installation, and support of equipment in a Microsoft Windows environment.
- Provide technical support and documentation for Windows servers (physical and virtual).
- Good Knowledge on Microsoft Virtualization (Hyper-V), VMware
- Extensive experience in cloud like MS Azure, O365, AWS
- Maintain Microsoft Windows Server operating systems and all components/services including AD, DNS, NTFS, DHCP, PRINT, SERVICES, FTP, TCP/IP and others.
- Maintain the central antivirus server and ensure the clients and servers are free from virus and the latest virus definitions are updated.
- Maintain and manage Storage (SAN & NAS) in effective manner.
- Install, troubleshoot and replace hardware and firmware as necessary.
- Work with users to troubleshoot and solve operational issues.
- Complete projects and task in a timely manner.
- Managing assigned projects and program components to deliver services in accordance with established objectives.
- Excellent knowledge on Microsoft, VMware & Citrix Virtualization.
- Excellent knowledge on Microsoft System Center products and its implementation.
- Central AV, Backups, Management tools
- Implement EMC, NetApps, HP, PureStorage, QNAP Storage (SAN & NAS).

EXPERIENCE/KNOWLEDGE & SKILLS
- Active Directory experience, building and supporting multiple forests and migration
- Familiarity with SCCM, WSUS and Microsoft System Centre Products
- Enterprise experience or any system integrator is a plus
- Technical, analytical, interpersonal and organization skills required
- Good communication in English (both verbal and written) skills
- Planning and organizing skills
- Good administration management skills
- Strong listening skills
- Able to operate effectively in a team environment with both technical and non-technical team members

QUALIFICATIONS
- Bachelor’s degree in the field of computer science with minimum 5 years relevant work experience.
- MCSE
- Maintain two Microsoft competencies
- Maintain Cloud competencies
- VMware VCP Certified Professional
- Azure Certification, preferable AZ900.

Required skills & certification
- ITIL 4 Foundation IT Service Management Certified
- Microsoft Certified: Azure Administrator AssociateAZ - 104
- Microsoft Certified: Azure Security Engineer AssociateAZ - 500
- Microsoft Certified: Azure FundamentalsAZ - 900
- ITIL 4 Foundation (Training only)
- CISCO CCNAv7 (Routing, Switching & Wireless Essentials)
- CISCO CCNAv7 Cybersecurity Operations

**Job Types**: Full-time, Permanent

Pay: QAR6,000.00 - QAR6,500.00 per month

Application Question(s):

- What is your notice period?
- Are you willing to accept the salary range mentioned?

License/Certification:

- ITIL 4 Foundation IT Service Management Certified (required)
- CISCO CCNAv7 (Routing, Switching & Wireless Essentials) (preferred)
- CISCO CCNAv7 Cybersecurity Operations (preferred)
- Microsoft Certified: Azure Security Engineer AssociateAZ (preferred)

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