Accounts Receivables

Direct the financial operations of the hotel to ensure the security of hotel assets. Report to Finance and Business Support Manager. Serve as primary contact for all hotel financial - and accounting-related issues with owners, auditors (internal and external) and regulatory agencies.

At **Best Plaza West Bay Hotel®**, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:

- **Create Confidence** - by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.
- **Encourages Success** - by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.
- **Make It Happen** - by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

**Responsibilities**:
FINANCIAL RETURNS:

- Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues and recommend actions to maximize financial return.
- Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads.
- Analyze ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved.
- Maximize cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances.
- Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings.

people:

- Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict, improve team member performance, and recognize good performance.
- Educate, train and motivate finance and accounting teams to achieve hotel revenue goals. Ensure colleague has the information, market data, tools and equipment to successfully carry out job duties. Provide direction to hotel colleagues on how decision-making impacts profits.
- Promote teamwork and quality service through daily communication and coordination with other departments.

GUEST EXPERIENCE:

- Response quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.
- Ensure accounting practices, support the guest experience through payment options (example: credit card systems, room charges), inventory controls and financial dispute resolution.

RESPONSIBLE BUSINESS:

- Implement and maintain acceptable accounting practices as required by company policy and procedures.
- Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government and contractual agreements.
- Participate in local recognized professional and industry organizations.
- Manage hotel contracts (example: vendor lease and/or service contracts).

Perform other duties as assigned. May also serve as manager on duty.

1. Prepares all outgoing Statement of Accounts (SA’s).

2. Coordinates with Income Audit, General Accounting, Accounts Payable, Cost Control and Credit & Collection on other details/adjustments regarding A.R. Aging reports.

3. Follow up with Front Office and other departments any pending folios, missing checks and supporting documents including those being billed by other A.R. staff.

4. Respond to guests’ queries and account disputes and supply data and information to credit office to answer queries from travel agents, corporate, and individual clients.

5. Posting of all Journal Vouchers in the Subsidiary Ledger.

6. Checking of the weekly financial report submitted by HMC Club Hotel and prepare summary of consolidated statement of income and expenses.

7. Analyze all credit and unknown balances in the aging report each month in coordination with Credit & Collection.

8. Reconciles Aging Report and the General ledger including investigation of irregular entries and prepares adjusting entries when necessary.

9. Checks the statement of accounts of Directors and Stockholders, Companies, Individual/SPR/Non-SPR with Posting Master (PM) folios.

10. Check staff monthly statement of account and prepare monthly summary of salary deduction.

11. Check the monthly Accounts Receivable Recapitulation Report.

12. Reconciliation of subsidiary ledger of following accounts with General Ledger balances:
13. Preparation and posting of monthly Journal Vouchers affecting Stores and concessionaires in the Fidelio Back office.

14. Responsible in the preparation of Journal Voucher and Reconciliation Report and submits to the Credit Manager within the deadline set.

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