Spa Supervisor
2 weeks ago
**Company Description** Rixos Premium Qetaifan Island North**
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Meryal Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.
**Job Description** Spa Supervisor**
This position is responsible for supervising daily spa operations, ensuring guests receive top-quality service, and supporting the spa team. This role involves managing team members schedules, maintaining spa standards, and assisting in the implementation of wellness programs.
- Supervise spa team members, including therapists, attendants, and receptionists, ensuring adherence to service standards.
- Assist in team members training, performance evaluations, and development programs.
- Coordinate weekly schedules and ensure adequate coverage during peak hours.
- Maintain a welcoming and serene atmosphere throughout the spa.
- Handle guest inquiries, appointments, and service bookings efficiently.
- Ensure all spa equipment and facilities are maintained and operational.
- Monitor inventory levels and assist in ordering supplies.
- Uphold health, safety, and hygiene standards.
- Support the Director of Spa in achieving financial targets and operational goals.
**Qualifications**
- Diploma or certification in Spa Management, Hospitality, or a related field.
- Minimum of 3 years of experience in a spa environment, with at least 1 year in a supervisory role.
- Strong leadership, organizational, and communication skills.
- Knowledge of spa treatments, products, and services.
- Proficiency in spa management software.
- Excellent customer service and problem-solving abilities.
- Ability to work flexible hours, including weekends and holidays.
**Additional Information
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