Head of Flight Dispatch

**About the role**

The Senior Manager Flight Operations Support will be in charge of providing strategic leadership, and direction to the Flight Operations in the specialist areas of Flight Dispatch, Flight Watch, Flight Planning Systems, Flight Dispatch Strategy and Planning, and Flight Dispatch Training through formulation and implementation of control mechanisms, processes, and procedures in compliance with the regulations and in line with the company policy and strategy to ensure safe, efficient, and cost effective operational support services.

Some job responsibilities include:
Strategic:

- Providing strategic direction, and leadership through formulation of policies, procedures, and best practices in the following specialist functional areas:

- Flight Dispatch
- Flight Watch
- Flight Planning Systems (FPS)
- Flight Dispatch Strategy and Planning
- Flight Dispatch & Flight Watch Training
- Development of key initiatives to improve efficiency, safety, compliance, and performance across the operational elements of the section and organisation.
- Formulate and implements Flight Operational projects and plans to restore operations during disruption and emergencies

Operational:

- Accountable to VP IOC for oversight, performance and delivery of Flight Dispatch and Flight Watch services support to Flight Operations
- Develops contingency plans and procedures to support 'on demand' activities for flight safety and efficiency.
- Ensure to create processes and procedures to provide Flight Dispatch and Flight Watch services for QTR flight and QTR aircraft wet lease operations.
- Ensures all Flight Dispatch & Flight Watch, Flight Planning Systems, Flight Dispatch Strategy and Planning functions are conducted in compliance with National and International Regulation and best practices.

Qualifications

**About You**

**Essential**:
Relevant College or University qualification to min Bachelor's level

**Previous Experience**

**Essential**:
Minimum 10 years relevant experience

**Job Specific Skills**

**Essential**:

- Excellent Command of English language.
- Managerial skills - Ability to delegate work, set clear direction and manage workflow.
- Strong mentoring and coaching skills. Ability to train and develop subordinate's skills.
- Ability to foster teamwork among team members.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible