Beauty Salon Managr Female Only

2 weeks ago

Doha, Qatar Luxury spa Full time

Ready to relocate to Jeddah

**Only the following nationalities apply**: Egyptian, Tunisian, or Lebanese

**Key Responsibilities1. Operations & Service Quality**
- Supervise daily salon operations, ensuring smooth workflow across all departments (hair, nails, facial, body, and VIP services).
- Maintain luxury service standards, hygiene, and ambiance consistent with brand guidelines.
- Oversee client scheduling, booking system, and walk-in management to optimize occupancy.
- Conduct regular inspections to ensure equipment and salon areas are clean, organized, and functional.

**2. Staff Management & Training**
- Recruit, train, and evaluate stylists, therapists, receptionists, and support staff.
- Set performance targets, monitor KPIs, and conduct regular performance reviews.
- Organize product knowledge sessions and customer service workshops.
- Motivate the team with incentives, recognition, and clear communication.

**3. Customer Experience**
- Greet and engage clients with professionalism and warmth.
- Handle VIP guests and resolve complaints promptly and gracefully.
- Ensure all client feedback is documented and addressed effectively.
- Promote retail products and packages to enhance the guest experience and revenue.

**4. Financial & Sales Performance**
- Monitor daily sales, service revenue, and product sales performance.
- Manage expenses, stock levels, and inventory control (beauty supplies, products, uniforms, etc.).
- Prepare monthly reports on revenue, cost, and profitability.
- Support marketing and promotions to drive client retention and new bookings.

**5. Brand & Compliance**
- Ensure compliance with salon policies, health, and safety regulations.
- Maintain brand identity in visual presentation, staff grooming, and customer interaction.
- Coordinate with marketing and PR teams for campaigns, photoshoots, and influencer collaborations.

**Qualifications & Skills**
- Bachelor’s degree in Business, Hospitality, or Beauty Management (preferred).
- Minimum **10 years of experience** in salon or spa management (luxury segment preferred).
- Strong leadership, communication, and organizational skills.
- Excellent customer service and conflict resolution abilities.
- Proficient in POS and salon management software.
- Fluent in **English** (Arabic is an asset).

**Personal Attributes**
- Elegant and well-groomed presentation.
- Positive attitude and team-oriented mindset.
- Strong attention to detail and passion for beauty and wellness trends.
- Sales-driven and goal-oriented

**Must have strong technical experience in beauty, hair, nails, and skin care**, including but not limited to:

- **Hair**: Professional knowledge of cutting, coloring, styling, treatments, and product selection for various hair types.
- **Nails**: Expertise in manicures, pedicures, nail extensions, and gel/acrylic systems with high hygiene standards.
- **Skin Care**: Understanding of facial treatments, exfoliation, masks, and product usage suitable for different skin conditions.
- Ability to **guide and train staff** on the latest beauty trends, tools, and techniques.
- Ensure that **all services meet luxury standards** and deliver an exceptional client experience.

Pay: QAR7,000.00 - QAR10,000.00 per month

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