Loyalty Marketing Officer

1 week ago

Doha, Qatar People Dynamics Full time

**Job Purpose**
- Responsible for the implementation of the loyalty marketing strategies (including brand, acquisition, accrual, redemption and customer engagement) through development and delivery of loyalty marketing campaigns, assets and initiatives in order to achieve pre-determined outcomes, both performance and customer satisfaction focussed.

**Ongoing communication delivery & upkeep**
- Up-keep, optimise and report on automated trigger assets through regular review of materials and their performance to ensure consistent customer interface delivery in accordance to the team customer engagement and revenue targets.

**Marketing campaign and assets**
- Along with key stakeholders and supported by the loyalty marketing manager, regional loyalty manager and digital direct team members, work to solve business and customer problems through developing relevant campaign assets, printed assets, wen assets and toolkit elements.
- Support the progression of the creative process for campaigns through submission of briefs, ADMAT’s and review of assets in accordance to an agreed creative campaign brief.
- Work closely with creative teams to develop asset suited that extend to support localised delivery and overall personalisation of campaigns at all available touch-points, in order to deliver a sticky and positive customer interaction.
- Work with the loyalty marketing creative designer and other key stake holders, to identify additional opportunities for asset creation, suitable for localised delivery, ensuring sufficient material are available to service personalisation in customer facing materials.
- Provide recommendation to identify the right audience for campaigns, considering customer segmentation, micro-segmentation and loyalty lifecycle in an aim to deliver target-oriented campaigns.

**Partnership marketing support**
- Partner materials to ensure brand is accurately represented in all co-branded assets.
- Support in cultivating successful partnership relationships through supporting the co-creation of a partnership marketing calendar as well as facilitating the delivery of the approved campaigns, ensuring the partnership commitments are realised through successful and collaborative customer facing campaigns.

**Channel expansion**
- Consider the use of group-wide assets during campaign development and delivery, with an aim to support overall business revenue, customer engagement/loyalty through resourceful use of assets.
- Contribute toward campaign channel expansion efforts by consideration and providing a recommendation for multiple channels and touch points to be used, including the use of BTL (below the line), TTT (through the line) and ATL (above the line).

**Job Types**: Full-time, Permanent

Pay: QAR1.00 per month

  • Loyalty Marketing Specialist

    1 week ago

    Doha, Qatar Qatar Airways Full time

    **Description - External** **About the role** Qatar Airways are excited to be launching a new opportunity to join our Loyalty Engagement team as a **Loyalty Marketing Specialist**. As a Loyalty Marketing Specialist, you will support in the implementation of the loyalty marketing strategy (including Brand, Acquisition, Accrual, Redemption and Customer...

  • Loyalty Campaign Officer

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time 60,000 - 120,000 per year

    About the roleAn exciting opportunity for Loyalty Campaign Officer to work under Marketing - QDFC.The Loyalty Campaign Officer is responsible for supporting the execution of the QDF loyalty strategy driving revenue and loyalty KPIs including redemption, collection, penetration, acquisition, and average transaction value (ATV) from known customers. The role...

  • Loyalty Campaign Officer

    23 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time 40,000 - 80,000 per year

    Job titleLoyalty Campaign OfficerRef #250000M9LocationQatar - DohaJob familyCorporate & CommercialClosing date: 10-Dec-2025About the roleAn exciting opportunity for Loyalty Campaign Officer to work under Marketing - QDFC.The Loyalty Campaign Officer is responsible for supporting the execution of the QDF loyalty strategy driving revenue and loyalty KPIs...

  • Loyalty Marketing and Alliance Partner Analyst

    23 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time $45,000 - $90,000 per year

    Job Objective:To look at the loyalty marketing strategy and recommend to the departments the best options. To ensure sales of the loyalty program to Alliance partners. Minimum Qualifications: · Minimum a graduate in any business stream or equivalent. Minimum Experience:· 8 to 10 years' experience in related field, preferably in a similar industry Job...

  • Loyalty Manager

    5 days ago

    Doha, Qatar Qatar Airways Full time

    About the role We are pleased to announce an incredibly exciting opportunity to join our Commercial team in Doha, Qatar as Loyalty Manager. In this role you are expected to take a leading role in the assigned Region to manage, plan and execute the Airline’s strategy for customer loyalty, across all customer segments, including Program Members, Non-Members...

  • Loyalty Specialist

    3 days ago

    Doha, Qatar Swan Global WLL Full time

    _JOB DISCRIPTION_ **1. Strategic Planning** - Recommend and implement an annual Loyalty marketing plan to drive enrollment in the program and increase customer engagement in the program - Design and deliver targeted loyalty campaigns in coordination with programming and operations to drive admissions growth. - Conduct data analysis as required to understand...

  • Loyalty Commerce Specialist

    23 hours ago

    Doha, Qatar PPL Dynamics Full time

    Job Title: Loyalty Commerce Specialist Department: Marketing / Customer Experience Location: Qatar  Reports To: Loyalty Program Manager / Head of Marketing Job Purpose: The Loyalty Commerce Specialist is responsible for managing, optimizing, and growing the organizations loyalty and rewards programs. The role focuses on developing strategies to enhance...

  • Manager Loyalty Marketing

    3 days ago

    Doha, Qatar Talent Pal Full time

    Qatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty as a Manager Loyalty Marketing. As a Manager Loyalty Marketing, you will be responsible for setting up and driving the strategic direction for Privilege Club marketing and communications, in particular - delivering strategies that will cover all member...

  • Loyalty Commerce Specialist

    23 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time 60,000 - 120,000 per year

    Job Title: Loyalty Commerce Specialist Department: Marketing / Customer Experience Location: Qatar  Reports To: Loyalty Program Manager / Head of Marketing Job Purpose: The Loyalty Commerce Specialist is responsible for managing, optimizing, and growing the organizations loyalty and rewards programs. The role focuses on developing strategies to enhance...

  • Loyalty Commerce Specialist

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar People Dynamics Full time 15,000 - 30,000 per year

    Key Responsibilities:1. Loyalty Program ManagementPlan, execute, and monitor loyalty campaigns and promotions to drive engagement and repeat purchases.Manage program structure, tiers, and benefits to ensure competitiveness and customer satisfaction.Coordinate with cross-functional teams (Marketing, Sales, IT, Finance) to ensure seamless program...