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Officer - Customer Service - Logistics & Freight Forwarding

2 weeks ago

Doha, Qatar Candidzone Full time

Requirements

*Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.

*Minimum of 3 years of experience in customer service within the freight forwarding or logistics industry.*Strong understanding of freight forwarding processes, including air, sea, and land transportation.

*Proficiency in customer relationship management (CRM) systems and logistics software

.*Excellent communication skills, both written and verbal, with fluency in English (additional languages are a plus).

*Strong problem-solving and organizational skills, with the ability to handle multiple tasks under pressure

.*Familiarity with international trade regulations and documentation (e.g., B/L, AWB, commercial invoices).