Health Club Receptionist

2 weeks ago

Doha, Qatar RIXOS Full time

**Company Description**
**Rixos Premium Qetaifan Island North**

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.

**Health Club Receptionist**

Responsible for greeting members and guests, managing front desk operations, answering inquiries, and providing a welcoming atmosphere. The role involves administrative duties, customer service, and ensuring the cleanliness and orderliness of the reception area.

- Greet and welcome members and guests as they arrive.
- Provide information about the club's facilities, programs, and services.
- Address and resolve member inquiries, complaints, and issues promptly and courteously.
- Schedule appointments and manage bookings for classes, personal training sessions, and other services.
- Maintain and update member records in the club's database.
- Ensure the reception area is clean, organized, and presentable at all times.
- Monitor and maintain inventory of office supplies, brochures, and promotional materials.
- Monitor access to the club, ensuring only authorized individuals enter.
- Enforce club policies and procedures to maintain a safe and secure environment.
- Respond to emergencies and assist with evacuation procedures if necessary.

**Qualifications**

- Previous experience in a customer service or receptionist role, preferably in a health club or fitness center.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office and familiarity with member management software.
- Ability to multitask and handle stressful situations calmly and efficiently.
- Friendly, outgoing, and professional demeanor.
- Basic knowledge of health and fitness is an advantage.

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