User/customer Experience

About Us: BigTrader Technologies is a B2B platform serving more than 2000+ users in Qatar since 2020. As part of our expansion, we are hiring for the position of Customer Specialist - Executive. Job Location: Al Sadd, Doha, Qatar Role and Responsibilities: - Facilitate user onboarding on the company portal, ensuring a smooth and efficient process. -...

The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more.  As the world's largest global air cargo carrier, Qatar Airways Cargo is leading this change. To support our vision, we are...

Job Summary (Native Arabic Speakers Only)The Customer Experience Specialist will be responsible for enhancing the overall customer journey and ensuring seamless interaction across both digital and physical service channels. The role combines customer experience expertise with knowledge of digital platforms, UX/UI, and service design to improve satisfaction,...

About the role **Responsibilities**: - Accountable for software licenses for end user devices are audited and managed properly in order to be legally compliant on vendor license policies. - Contribute to management of all the contracts and procurement processes related to end user computing and customer services delivery areas to ensure there are no...

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a **User Acquisition Lead**to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. **Key Responsibilities** **Campaign Ownership and...

· Enhance the company's image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.· To do welcome calls for the customers based on the previous day customer registrations of all the branches, collect the feedbacks about the customer experience and enter the details in the Welcome Calls...

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a **Senior UA Manager** to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Reporting to the CMO, this is a hands-on execution...

Role PurposeLead and contribute to the strategic delivery and continuous enhancement of core functions within the Service and Customer Management Directorate, with a primary focus on Customer Experience, while supporting Management Systems, Operational and Process Excellence, and Service Excellence. Drive initiatives that elevate customer satisfaction,...

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a **Head of Growth (User Acquisition)** to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. **Key Responsibilities** - **...

About the RoleThe role will be responsible to provide quality customer services and exceptional assistance to all customers at Hamad International Airport while working with buggy shuttle services. Ensure to delivering seamless services by being courteous, caring, and maintaining the highest service delivery standards. Responsibilities•    Responsible...