Control Room Operator

2 weeks ago

Doha, Qatar Mindstream Full time

This role contributes directly to **reducing congestion, improving road safety, and enhancing driver experience** across Qatar’s road network.

**Key Responsibilities**
- Operate and manage **ITS systems**, traffic signals, CCTV, and dynamic message signs.
- Monitor traffic conditions, detect congestion, and implement proactive solutions.
- Manage **road incidents, severe weather events, road closures, and diversions**.
- Provide **real-time traffic information** and operational support for major events and abnormal/hazardous loads.
- Liaise with internal teams and external authorities to ensure effective communication.
- Support **tunnel operations**, road network optimization, and system development.
- Maintain **data security, system integrity, and adherence to Health & Safety and Quality standards**.
- Work **24/7 in rotational shifts** to ensure continuous network coverage.

**Qualifications & Experience**

**Essential**:

- Bachelor’s Degree in **Engineering** or related field.
- **6-8 years’ experience** in a roads control room or operating ITS systems.
- Knowledge of **incident management** and **safety-critical systems**.
- Experienced in **shift work** and multi-software platforms.
- Strong **English communication skills (verbal & written)**.

**Desirable**:

- Accreditation from **Institute of Asset Management (IAM)** or similar.
- Valid **Qatar Driving License**.
- **Arabic communication skills**.

**Technical Knowledge & Skills**
- Experience with **transportation-specific Video Management Systems (VMS)**.
- Familiarity with **Tunnel Management Systems** or **Road Incident Management Systems**.
- Strong **analytical, leadership, teamwork, and presentation skills**.
- Self-motivated, results-driven, and customer-focused with mínimal supervision.

Application Question(s):

- How many years of experience do you have working in a roads control room or operating ITS systems?
- Do you have experience in incident management and traffic control operations?
- Do you currently hold a valid Qatar Driving License?
- Do you have accreditation from the Institute of Asset Management (IAM) or similar?
- What is your current and expected salary?
- When can you join if selected? Notice period?

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