Food and Beverage Manager

**Job Requisition ID**:166333

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**

Responsible for IKEA Restaurant & Cafe is a separate profit centre in the store and accountable for the profit and loss of this business unit and are responsible for achieving the budget goals set by the store manager. Includes achieving the customer satisfaction goals set by the store manager (measured by IKEA Brand Capital and CSI) and support the co-workers so that they make it possible for IKEA store visitors to take a natural break in their shopping for a tasty and nourishing meal, at a competitive price, in pleasant and relaxing surroundings with a taste of Sweden.

**What you will do**

Commercial
- Together with his colleagues and managers, they contribute actively in the development and implementation of a clear IKEA Food action plan for the store using the store business plan and country business plan. These are supported by input from Growing IKEA together and the IKEA Food Direction & Strategy. Develop and execute an annual action plan for his area based on agreed goals.
- Actively implement the range matrix (global and national) by securing quality and availability.
- Serve high-volume dishes that suit the taste of the many people on the local market.
- Secure that we prepare all food in line with the product sheet and secure the quality served at all times.
- Actively use the product sheets to train co-workers. Also, ensure all co-workers taste and learn about new products before they are launched.
- Secure an irresistible food offer by ensuring we give customers an appealing range presentation.
- Passionate about his products and actively learn about their content, origins, preparation and other benefits. Share this knowledge with his guests and colleagues.
- Ensure that his team and him know the top-selling products, 3 Aces and 1 King, and that they are available and clearly communicated and displayed at all times. To promote alternative products when these are unavailable.
- Utilise everyday commercial opportunities to grow sales and profitability according to the goals in his area. Work with the Functional Commercial Review and other appropriate tools to do so.
- During unexpectedly quiet times, initiate commercial activities that attract store visitors and increase the take-up rate, or take other actions to secure productivity.
- Co-operate with the Stores Kitchen Managers & Kitchen Production Seniors to enhance Swedishness and the link between the IKEA Restaurant & Café and the Swedish Food Market when appropriate.
- Have relevant knowledge of the competition on the market & use this information to initiate immediate action as needed, e.g. secure a substantial price distance.
- Create awareness of IKEA Food as the most important in-store marketing tool for maximising the IKEA store’s sales potential.

People
- Passionate leader who can bring business and people together, inspired by the IKEA core leadership capabilities and strive to continuously develop as a leader.
- In co-operation with the Human Resources (HR) department, recruit his team based on the IKEA values.
- Committed to the development of his team and secure their training to ensure all co-workers understand the IKEA Concept and other key guidelines, and how they have an impact on their specific roles.
- Empower, support and coach his co-workers on the job to help them perform better and grow.
- Actively develop successors to ensure he meet the succession needs of the IKEA store.
- Work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure the IKEA store is regarded as a great place to work.
- Ensure we have a simple and straightforward internal communication and information flow, and secure that key information is understood by all IKEA Food co-workers.
- Act as a member of the Commercial Management Team and proactively contribute to IKEA store business plan, commercial plan, and commercial calendar process
- Ensure the positioning of Food as a driver for growth, visitation, customer experience, and brand positioning