Male Physiotherapist-slimming

3 days ago

Doha, Qatar Aida holding Full time

To ensure service excellence

❖ To achieve slimming results via the highest standards of excellence maintaining customer satisfaction as the core

❖ To ensure compliance in all SOPs & corporate policies related to Slimming Services

❖ To regularly conduct quality audits for the center to ensure that the SOP’s are being followed

❖ To coach the slimming team post the audits in areas of opportunity

❖ To attend the meetings facilitated by the Clinic Supervisor

❖ To closely monitor weight loss performance and ensure slimming team’s coordinated effort to improve success rate

❖ To ensure all slimming programs are executed within their respective validity periods

❖ To achieve goals & to review monthly targets versus achievement

❖ To ensure that slimming services reputation is maintained & trust reinforced with our customers

❖ To meet & counsel clients regularly, with special focus on clients who are not achieving planned weight loss

❖ To regularly conduct group counselling for plateau clients

❖ To resolve escalated client issues and proactively target and reduce possibility of causes of complaints by customer

❖ To ensure references from the current clients are regularly recorded

❖ To follow-up with VIP clients and those on break to minimize unexecuted packages

❖ To ensure that all Fitness and Medical reviews are conducted as per guidelines/SOP

❖ To cross check appointment planners for maximum utilization of resource

❖ To ensure required stock is maintained to slimming service execution like consumables etc.

❖ To be proficient in software system, various processes, reports and directives

❖ To improve success rate by monitoring the appointment planner

❖ To ensure that appointments are organized to maximize capacity utilization.

❖ To ensure timely completion of zero session as per SOP, to preplan zero sessions

❖ To prepare the duty roster of slimming team

❖ To maintain hygiene and grooming of staff, cleanliness calibration & upkeep of appliances and the slimming section.

❖ To maintain all records at the cli (Daily Record Register, Slimming Cards, Client Monitoring Register, and Appointment

Planner) and send necessary records to Corporate as and when required.

❖ To ensure that educational material is displayed and available in the center in the form of charts, posters, and handouts.

❖ To escalate incorrect bookings / package sales to the Clinic Supervisor

❖ To analyze and send the Daily Monitoring Report (duly complete & accurate) to Clinic Supervisor.

❖ Implement necessary changes to improve execution at the slimming department

Pay: QAR9,000.00 - QAR10,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Slimming: 2 years (preferred)

**Language**:

- English (required)
- Arabic (preferred)

License/Certification:

- QCHP License (required)

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