Hygiene Supervisor QAtar Duty Free

Hygiene Supervisor will be responsible for implementing and maintaining the facility food safety, quality assurance and other related programs. Developing food safety and quality assurance policies, procedures, and monitoring documentation to assure that each F&B outlet including concessionaries and joint ventures are meeting food safety and quality requirements established by the organisations and local regulators.

Supervising, coaching and mentoring the QA staff and for providing direction through ongoing performance feedback. Working closely with Production, Purchasing, service team to ensure food safety compliance.
- Responsible for the implementation, and maintenance of the FSMS Food safety management system including HACCP plan, writing procedures and auditing documentation for compliance.
- Provide guidance to managers, supervisors, and employees to maintain compliance with FSMS HACCP, Food Safety and Quality Systems program, policies, procedures, and regulatory requirements.
- Ensures all employee annual and ongoing food safety training is conducted to help create a culture of food safety.
- Ensuring that food handlers maintain safe personal hygiene.
- Completes all verifications/validations as defined in FSMS program. Reviews and verifies production documents as outlined in HACCP, and FSMS programs.
- Conducts and documents and follow routine food safety internal audits.
- Ensure uninterrupted supply of clean and sanitized equipment for operational use.
- Monitors trends in consumer complaints database and reports data to management on a timely basis. Investigates complaints related to food safety and quality.
- Provides resources and leadership for continuous improvement of Food Safety and Quality systems. Provides direction on appropriate corrective actions and ensures corrective actions are appropriately documented and verified.
- Responsible for proper documentation & record of cleaning material stocks and monthly inventory.
- Coordination with maintenance, production and operations on daily activities.
- Ensure effective pest control is carried out in coordination with the out sourced pest control contract staff.
- Ensuring that a business’s food safety program is up-to-date and accurately maintained.
- Stay Up-To-Date of all relevant food safety legislation and standards that are applicable to the food business.
- Provide timely communication on all critical issues
- Take responsibility for own ongoing personal development and growth of expertise.
- Keep abreast with any market trends and developments
- Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.

**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**Qualifications**:
**Qualifications**:
**Without a Degree**:

- Grade 5: High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 3 years of job-related experience

OR

**With a Degree**:

- Grade 5 : Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience

**Experience**
- Previously Work in the catering or 5 star hospitality industry
- Have experience in HACCP implementation process
- Full knowledge of HACCP system
- Capable in problem solving
- Knowledge of handling of cleaning chemicals, sensitive and sophisticated production equipment, machineries and cleaning tools.
- Microsoft advance skill
- Level 4 Award in Managing Food Safety in Catering.
- Managerial skills - Ability to delegate work, set clear direction and manage workflow.
- Strong mentoring and coaching skills.