Captain Waitress

6 days ago


Doha, Qatar Valence Group Full time

Valence Group is seeking a **dedicated and professional female Captain Waitress** to join our team. As a key member of our service staff, you will ensure that guests receive an exceptional dining experience through outstanding leadership, attention to detail, and excellent customer service.

**Responsibilities**:

- Supervise and coordinate waitstaff to ensure efficient service and guest satisfaction.
- Provide personalized service and recommend menu items based on guest preferences.
- Ensure all food and beverages are presented impeccably and served in a timely manner.
- Handle guest inquiries, special requests, and complaints professionally and efficiently.
- Maintain cleanliness and organization in the dining area, ensuring adherence to hygiene standards.
- Assist in training new waitstaff, ensuring high levels of service and restaurant standards.
- Work closely with kitchen and bar staff to ensure smooth communication and order accuracy.
- Promote upselling opportunities and enhance the overall dining experience.

**Qualifications**:

- **Minimum 3+ years of experience** in fine dining or luxury hospitality.
- Strong knowledge of food and beverage service etiquette.
- Excellent communication and customer service skills.
- Ability to lead and mentor a team while maintaining a positive work environment.
- Professional appearance and demeanor with a passion for hospitality.
- Ability to multitask and thrive in a fast-paced environment.

**Preferred Skills**:

- Experience in high-end restaurants or luxury hotel dining settings.
- Knowledge of premium beverages.
- Familiarity with restaurant POS systems and order management.

Application Question(s):

- What is your availability to join our team? Please specify your required notice period.?
- How many years of experience do you have in fine dining or hospitality service?
- What is your current salary? Kindly provide details if applicable.


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