Key Account Manager

2 weeks ago

Doha, Qatar DSV Full time

: Management of key accounts by fulfilling the customer requirements and contractual obligations. Ensure the relationship with the customer is satisfying and their business with DSV is growing on a continuous basis.

Reporting Line
Report to: Business Development Manager
Role: Individual Contributor
Direct subordinates: Related to the role

**JOB DESCRIPTION**

Responsibilities:

- Manages the allocated accounts throughout the tenure of the relationship and promotes the partnership between

key customers and DSV
- Grows and expands the business with key accounts through cross selling, volume growth and regional expansion
- Fulfils all key accounts requirements and expectations in Qatar and regionally whenever needed.
- Resolves all operational and financial issues pertaining to assigned accounts
- Works closely with Operations Departments and regional DSV offices and harmonize the services and

agreements offered to Key accounts
- Analyzes problems or issues withholding growth, finds solutions, and takes specific measures to overcome them
- Reports to the Business Development Manager on key accounts issues, revenues growth plans, action plans to

resolve outstanding issues, etc.
- Leads high value bids and proposals while developing a compatible win strategy
- Any other related duties / projects assigned by the direct supervisor from time to time to meet the business

exigencies

Communication:
Internal - Business Development, Operations team, Network
External - Stakeholders & Vendors related to operational system.

Qualifications & Characteristics:

- Forwarding and Logistics background preferred
- Bachelors / Master’s degree in Sales and Marketing
- 5-8 years of experience, of which a minimum of 2 years should be of managing large key accounts.
- Self-Managed, Result Driven & outgoing personality
- Proactive and innovative.
- Structured and organized.
- Good communication and organization skills
- Ability to grasp quickly & able to sell the knowledge he/she gathers.
- Diplomatic, influencing & trustworthy
- Extrovert personality with strong relationship building capabilities

**DSV - Global Transport and Logistics**

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

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