Customer Experience

3 days ago

Doha, Qatar Qatar Airways Full time

As a Lead Planning Analyst, you will be responsible to ensure that all budget balances or financial and statistical data pertaining to the Customer Experience division are verified for authenticity prior to approving content using appropriate tools. You will confirm that information uploaded is enhanced and modified as per requirements in order to support budgetary requirements. You will be liable to authenticate extracted analytical data and all business propositions and suggestions prior to content being submitted to the Line Manager or stakeholder departments. As a Lead Planning Analyst, you will also ensure that all requests regarding analysis and evaluation are put through an appropriate process flow that is well documented in order to drive departmental goals.

As a senior member in the team, you will be providing supervisory support in defining business requirements, preparation of master plans or presentations and all other requirements pertaining to analysis and statistical reporting.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You will find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:

- At least a Bachelor’s degree or equivalent with 4 years of job related experience
- Previous work experience in an analytical or statistical based company will be an added advantage.
- Ability to evaluate and authenticate required analysis and all other business proposotions
- Advanced communication skills including technical writing skills
- Strong mentoring and coaching skills

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to apply

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