Service Technician

1 week ago

Doha, Qatar Abdulwahed Bin Shabib Group L.L.C Full time

**Key Responsibilities**:

- Installation and Setup: Undertaking demo, installation and connection of new power tools and appliances, ensuring they are properly configured and functioning according to specifications.
- Troubleshooting and Repair: Diagnosing and repairing a wide range of power tools, appliance malfunctions, including electrical, mechanical, and plumbing issues.
- Maintenance: Performing routine maintenance checks and services on power tools & appliances to prevent future breakdowns and ensure optimal performance.
- Customer Service: Providing excellent customer service by explaining technical issues clearly, offering solutions, and ensuring customer satisfaction.
- Technical Guidance: Mentoring and training junior technicians, sharing knowledge and best practices in repair.
- Inventory Management: Managing parts inventory to ensure timely repairs and minimize downtime.
- Documentation: Maintaining accurate records of repairs, maintenance, and service calls.
- Safety Compliance: Ensuring all work is performed safely and in accordance with safety regulations and guidelines.

**Skills and Qualifications**:

- Experience: 3 to 5 years relevant experience in appliance repair and maintenance in Qatar.
- Technical Proficiency: Strong technical skills in power tools, appliances repair, including electrical, mechanical, and plumbing systems.
- Problem-Solving: Ability to diagnose and troubleshoot complex technical issues effectively.
- Communication Skills: Excellent communication skills to explain technical information to customers and colleagues.
- Customer Service: Ability to provide excellent customer service and build rapport with clients.
- Physical Stamina: Ability to lift heavy appliances and work in various environments.
- Attention to Detail: Accuracy in diagnosing and repairing, as well as maintaining records.
- Teamwork: Ability to work effectively with other technicians and collaborate with customer service teams.
- Education: High school diploma or equivalent, with potential for further technical training or certification.

**Job Types**: Full-time, Permanent

**Experience**:

- Home Appliances: 4 years (required)

**Language**:

- Arabic (required)

License/Certification:

- Qatar driving license (required)

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