Senior Reservation

7 days ago

Doha, Qatar People Dynamics Full time

We are hiring Senior Reservation & Ticketing Agents for a leading client in Qatar for a 3 month contract:
As Senior Ticketing Agent with Doha Sales, your core responsibilities include creating reservations, quoting fares and issuing of tickets. You will serve customers professionally through telephone or in person to achieve customer satisfaction and generate revenue. In addition, you will liaise with all airline personnel to ensure maximum support to passengers and immediate attention to queries relating to clearance and dispute of ADM’s, special handling requests and other issues.

**Qualifications**:

- Tertiary, Trade or Vocational qualification
- At least 3 years having worked in a Customer service role in an Airline, Travel, Hospitality or Hotel
- Experience working in the Gulf market and the ability to communicate in written and spoken English
- Arabic language is an advantage
- Good computer and mathematical skills
- Fair knowledge of world Geography and relationship building ability
- You must also have knowledge of IATA BSP ticketing and have attended Airline Basic Tariff course/s.

**Job Type**: Contract
Contract length: 3 months

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