Ground Handling

As the world’s fastest-growing airline, with one of the youngest fleets of ultramodern aircraft in the sky, Qatar Airways is among the global aviation industry’s biggest success stories and has continued to successfully rebuild its global network to more than 150 destinations worldwide.

We are currently seeking to recruit an experienced Ground Handling & Security Coordinator for Sea Planes to be based in Doha, Qatar.

**About the role**:
As a Ground Handling & Security Coordinator, you will be responsible for acting as the Base Coordinator to coordinate all operational and administrative functions relevant to flight operations to/from the assigned Location and will act as the representative of the Company. In this role, you will work closely with relevant stakeholders to ensure smooth operations and coordinate with different business partners to ensure smooth passenger embarkation/disembarkation. Additionally, you will be responsible for inspecting the designated area and ensure that the Landing Strip / Waterway is cleared for Aircraft operation.

**Specific responsibilities of the role include**:

- Supervise the timely off-loading of flights immediately following aircraft arrival.
- Coordinate with the contracted Ground Services team to ensure a smooth process of passenger embarkation and disembarkation, as well as baggage loading/unloading in Doha and in Docking stations.
- Assist in the investigation of complaints from passengers, clients, flight crew, and other departments, as applicable, to determine preventive measures to be taken to avoid the recurrence.
- Perform spot-checks from time to time to ensure that quality, service and hygiene levels are maintained on the docking equipment and platform to ensure all defects are reported and addressed to avoid any incidents or accidents.
- Ensure that quality and service standards are met at all times.
- Ensure on-time performance of all assigned flights.
- Act as a company representative during all matters related to passenger handling to ensure customer satisfaction and safe operations.
- Monitor and ensure the safety and serviceability of the following equipment provided by the Company, which will be permanently allocated for the Location including:

- Jetty/Platform and related equipment;
- Shore attachments;
- Safety Equipment.
- Check the water level with the appropriate water source authority, inform the ground operations department and the flight dispatch, and record such information before the commencement of Flight Operation.
- Provide a safety boat with the relevant safety equipment during aircraft operation or as required by regulations to ensure safe operations.
- Report the visibility in all quadrants, precipitation, temperature, cloud base, wind direction/speed and any other significant phenomenon to the Ground Ops and Flight Dispatch and record such information.
- Inspect the designated area and ensure that the Landing Strip / Waterway is cleared for landing. In case any obstacles are seen on the Landing Strip / Waterway, the Base Co-ordinator shall immediately inform Ground Ops and Flight Dispatch to receive and record such information.
- Perform other department duties related to his/her position as directed by the Head of the Department.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
**About you**
- High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 3 years of job-related experience **OR** Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience.
- Minimum of 3 years’ experience in ramp handling airline experience with at least 2-year similar capacity.
- Experience in amphibian operations.
- Basic Computer knowledge.
- Strong English language skills, both verbal and written.
- Ramp Safety Trained.
- Dangerous Good Training.
- Weight & Balance knowledge.
- Have the required skills to handle difficult problems encountered.
- Be able to multi-task in extreme environments.
- Be willing to work different shifts.
- Be a good team player.
- Qatar and Airport Driving Licenses.
- Ability to cope with change and pressure.
- Highly motivated and willing to maintain own personal development.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set tren