Sales and Marketing Manager

2 weeks ago

Doha, Qatar Saraya Corniche Hotel Full time

The Sales and Marketing Manager is responsible for all hotel sales and marketing functions, reservations, and maximizes the hotel revenue market share and optimize profit returns.
- Maintains awareness of current and future competitors’ products, pricing, and marketing programs so as to be in the position to proactively respond to market conditions.
- Establish priorities and objectives for all Revenue, Sales and Marketing functions, monitoring functions and adjusting resources as deemed necessary so as to develop marketing leadership and optimal productivity.
- Plans and executes sales trips to major market areas and reports to the General Manager on new potential market areas that should be covered.
- Maintains accurate forecasting for all groups and other market segments and identifies valley periods for sales operation.
- Established programs and directed efforts to achieve group and other market segments room night goals and to develop ongoing relationship with clients and customers.
- Attends major client functions and promotional events to promote sales for the hotel and meets with influential clients.
- Ensure effective utilization of guest profiles and consistent delivery of guest preferences.
- Maintains strong relationship and goodwill with regular guests and local patrons.
- Practices and promotes effective and timely recovery of guest complaint situations.
- Conducts departmental expense through proper analysis and planning of manpower needs, purchases, and usage of materials and supplies.
- Monitors all reservations to have a final check of anticipated business.
- To be fully conversant with the computer software relating to the handling of accommodation reservations, client registrations, guest billing, filing and occupancy statistics.
- Checks customer satisfaction and resolves any outstanding issues to ensure future business.
- Establishes and maintains flies on major active accounts within respective market areas.
- Promotes and produces sales leads when applicable.
- Provides feedback to Operations and General Manager on changing marketing conditions, including trends in competition, as a result of direct sales solicitation, telephone and direct mail in the market area. - Arranges site inspections for the hotel.
- Ensures optimum yield from events through planned and focused sales.
- Manages timely execution of events and related follow-up.
- Produces sales related financial report.
- Maintains professional business confidentiality.
- Performs all duties and responsibilities in a timely and efficient manner in accordance to established hotel policies to achieve overall objectives of the position.
- Coordinates reservation requirements and liaise with respective departments.
- Establishes and maintains good relations with corporate accounts, travel agencies, airline and other booking sources.
- Constantly reviews room availability in relations to total room sold, opening and closing categories with a view to maximizing occupancy and revenues.
- Aggressively achieves productivity and cost efficiency.
- Have and maintain effective communication with other Department Heads or Line Managers.
- Adheres to set procedures for attendance and timekeeping.
- Carries out other duties and responsibilities as assigned by the Director of Operations and General Manager

Pay: From QAR6,000.00 per month

Application Question(s):

- Are you currently in Doha, Qatar?

**Experience**:

- Sales and Marketing Management in Hospitality Industry: 3 years (required)

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