Salon Supervisor

5 days ago

Doha, Qatar C2HR LLP Full time

**Preferable she is a Hairdresser and Manicurist staff before.**
Essential Job Responsibilities:

- Provide leadership of the day to day operations of the reception desk and guest service team
- Properly open and close salon each day according to the Standard Operating Procedures
- Accurately & efficiently book, change and cancel salon appointments
- Acknowledge and greet everyone who enters and leaves the salon facilities
- Complete knowledge of salon menu, packages, facility features and hours of operation
- Utilize salon computers with skill and proficiency
- Maintain salon desk bank & assure closing paperwork is correct and efficient
- Answer the phone promptly and use the guest’s name throughout the phone conversation
- Actively promote the salon treatments, services and retail, as well as promotions and/or discounts available
- Handle guests’ questions and concerns professionally and courteously
- Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
- Maintain clean, safe, fully stocked and well organized work area including all guest areas.
- Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time
- Maintain a positive attitude and contribute toward a quality work environment
- Regularly attend, participate in and support training and staff meetings for the salon
- Assist in all areas of salon operation as requested by management
- Communicate to management any and all occurrences involving staff or guests that require attention

**PAY : 5000 QAR

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