Senior Manager Cargo Intelligence and Insights

**About the role**

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

We are pleased to announce this incredibly exciting opportunity to be part of **Qatar Airways Cargo’s Customer Experience Team** as a **Senior Manager Cargo Intelligence & Insights **in our office in **Doha**.

Join the **#MovedByPeople** family and leave a mark as part of CE Team.

In this role, you will lead the development, planning and implementation of the data strategy by providing analytics and governance to maximize revenue and profit generation across the regions and ensure achievement of budget targets. Your role will manage a central team which provides insightful analytics to key stakeholders across all regions covering commercial, operations and revenue management.

As part of your role, your key Responsibilities will include:

- Collaborate with regional and HO leadership team to develop commercial strategy and feedback market insights to head office to support strategic target setting and decision making.
- Translate the Next Generation Strategy into key objectives for each Point of Sale, Distribution Channel and Customer segment
- Support delivery of strategic innovation including new commercial solutions, products and analytics with the purpose of increasing penetration in existing customer segments and/or developing new ones.
- Drive development of best practices approach for analytics and metrics through selection of the right people and tools alongside definition of effective processes.
- Define commercial long-term business objectives and KPls and validate these with department heads / Executives.
- Provide holistic view and insight of local markets across region including, competitive landscape evolution and comprehensive analysis to support risk profile optimization and build on business opportunities.
- Manage Commercial projects across the region relating to the delivery of revenue results.
- Support achievement of best return on investment when allocating cost of sale across channels factoring in respective channel targets for all Points of Sales.
- Take Responsibility for meeting revenue targets for the Region by partnering with Network, Sales and Revenue Management and put in in place improve

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to build with us our Next Generation, and build the life you want while being part of an international community.

Our best is here and yet to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
**About you**
- Bachelor’s Degree or equivalent preferably within the field of Data, Business, Economics, Sales and Marketing or Finance with minimum 10 years of job-related experience
- Relevant managerial role in a cargo airline or freight forwarder environment is preferred
- Strong command of English language
- Effective listening and critical thinking skills
- Strict project management discipline
- Strong analytical and problem-solving skills
- Effective communication skills with leadership qualities
- Should be excellent using MS Office (Excel, word and power point), and should be able to use tools like Tableau

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular