IT Support Technician

2 weeks ago

Doha, Qatar Technolojbd Consulting Full time

As an IT Support Technician, you will be responsible for providing technical assistance and support to our employees. Your role will involve troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring a reliable and efficient IT environment. If you are a proactive problem solver with excellent communication skills, we want to hear from you.

**Key Responsibilities**:

- Provide first-level technical support to end-users, addressing hardware and software issues promptly and effectively.
- Install, configure, and maintain hardware and software components, including desktops, laptops, printers, and mobile devices.
- Troubleshoot and resolve network connectivity issues, ensuring seamless access to resources.
- Set up and manage user accounts, permissions, and passwords.
- Diagnose and escalate more complex technical issues to higher-level support teams.
- Maintain an inventory of IT equipment and manage the procurement of hardware and software.
- Conduct regular system updates, backups, and security patches.
- Assist in the development and documentation of IT policies and procedures.

**Qualifications**:

- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience as an IT Support Technician or in a similar role.
- Strong knowledge of hardware, software, and network troubleshooting.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused approach.

**About Us**:
Technolojbd Consulting, we are a distinctive and versatile consulting firm specializing in Executive Search Placement, Outsource Staff Management, and Training. With years of experience in the industry, our team of experts is dedicated to providing exceptional services to clients across various sectors.

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