Business Head
3 days ago
Premium Solutions Consultancy is hiring a Business Head / Centre Operations Manager for an esteemed academy in Qatar. This role involves overseeing the day-to-day operations of the academy, ensuring exceptional customer service, and driving profitability. The ideal candidate will have a strong business background, leadership experience, and a passion for the arts and skills development.
Key Responsibilities:
• Oversee the smooth operations of the academy, ensuring high standards of customer service.
• Collaborate with departments such as Marketing, Events, IT, HR, and Finance to achieve revenue targets and cost efficiency.
• Develop and implement business plans and strategies for growth.
• Maintain excellent relationships with internal and external stakeholders, including vendors.
• Lead and inspire a multi-cultural team, fostering collaboration and teamwork.
• Understand customer needs, forecast trends, and implement solutions to enhance satisfaction.
• Manage vendor relationships and ensure operational excellence.
• Represent the academy with strong public speaking and communication skills.
Requirements
- Bachelor's or Master's degree from a reputed university.
- 5-7 years of relevant experience, with a minimum of 4 years in a leadership role managing teams.
- Proven track record in business operations, preferably within the arts or skills development industry.
- Strong business planning skills and a customer-centric approach.
- Excellent communication skills in English (oral and written).
- IT proficiency and a confident public speaker.
- Personal attributes: Enthusiastic, organized, flexible, and proactive with a pleasing personality.
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