Support Resource for IT

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar Swan Global Full time 60,000 - 120,000 per year

Core Responsibilities

  • Ensure the proper maintenance, upgrades and continuous operation of networks.

  • Support all UDC users in their daily day to day operations in Network, s/w, h/w and other IT related issues.

  • The objective of this position also includes the complete maintenance of systems and train the new users.

  • Develops standards for computer and network systems, to include standards for wiring, equipment & system security.

  • Provides workstation hardware and software technical support to system users.
  • Provides planning and advanced technical expertise regarding computer and network services for both local and wide area networks, and the worldwide internet.
  • Serves as high-level technical expert in regards to computer/network systems and associated issues.

  • Installs, configures, and maintains computer and network operating system and application software, as appropriate.

  • Provides on-call support for computer/network systems as required.
  • Performs miscellaneous job-related duties as assigned.
  • Administer and maintain email and communications including installation and upgrades.
  • Install and upgrade client software on PC's for email, adding and removing users and maintaining email list.

  • Maintain network security including installation and maintenance of fire wall.

  • Ensure installation and maintenance of anti-virus and spy ware software on both servers and workstations.

  • Install upgrade servers and workstations operating system.

  • Install and upgrade servers and workstation application software.

  • Implements integrated network architectures for medium-to-large computer systems.

  • Maintain and support all Audio Visual equipment at all sites.

  • Train the new users on ICT related equipment and systems.

  • Perform other duties assigned by direct supervisor to ensure that the flow of work is continuous and adequate relief is provided.

Qualifications & Requirements

  • Education: Bachelor's degree - IT Related.

  • Experience: 3 years of experience that is directly related to the duties and responsibilities specified.

Skills & Knowledge

  • Communication Skills: Effectively communicates with users and ability to communicate technical information to non-technical personnel.

  • Knowledge of current technological developments/trends in area of expertise.

  • Advanced knowledge and understanding of a range of computer and networking software and hardware systems and related technologies.

  • Ability to install, configure, and maintain personal computers, networks, and/or related hardware and software.

  • Ability to analyze and assess computer/network architecture requirements and determine optimum, cost-effective solutions.

QHSE Awareness

The successful candidate must be aware of the QHSE Management System and understand:

  • Aware of the QHSE Management System.
  • Understand the importance of conformance to the QHSE Policy and procedures and to the requirements of QHSE management system.
  • Aware of the Customer Requirements (where relevant).
  • Aware of the Significant Environmental Aspects and Occupational Hazards / risk in this area of operation.
  • Aware of potential or actual Consequences of his/her work activities and deviation from specified Operating Procedures.
  • Aware of current Objectives and Targets in this area and what is the current status.
  • Aware of Emergency Preparedness & Response.

Contract: 6 Months

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