ITSM Consultant

ITSM ConsultantJob Summary:The ITSM Consultant is responsible for the configuration, maintenance, and support of the BMC Helix IT Service Management platform. This role ensures the effective operation of ITSM modules, including Incident, Change, Problem, Knowledge, Service Request, and Configuration Management. The administrator works closely with IT...

Educational QualificationBachelors degree in Engineering / Computer Science or related fieldsITIL 3 foundation certificationITIL 3 Practitioner certification ITIL 3 Intermediate certificationsITIL 4 foundation certificationRequired Professional Qualifications/Skills10 years of experience with Capacity managementAbility to use ITSM tools BMC-Remedy and...

LocationDoha, QatarExperience10Job TypeOutsourcingJob DescriptionJob Summary:Assess the current process/procedure to identify improvement opportunities.Assess, produce, and maintain an appropriate Capacity Plan, which reflects IT and business current and future needs.Review and understand the business and IT demands against the current IT capabilities and...

Company DescriptionHolograph Technologies & Consulting, Inc. is a trusted solutions partner helping enterprises and SME customers in their digital transformation journey. With locations in the USA, Saudi Arabia, UAE, and India, and over 15 years of technology expertise, we specialize in the Atlassian ecosystem, providing solutions like migrations,...

SummaryThe  Service Asset and Configuration Management Consultant ensures governance, accuracy, and optimization of Configuration Items (CIs) and CMDB processes. It involves process ownership, mentoring, compliance, reporting, and continuous improvement of SACM processes.Roles and ResponsibilitiesDefine and agree on configuration items and ensure their...

_**Job Summary**:_ ITSM Consultant The ITSM Consultant is responsible for the configuration, maintenance, and support of the BMC Helix IT Service Management platform. This role ensures the effective operation of ITSM modules, including Incident, Change, Problem, Knowledge, Service Request, and Configuration Management. The administrator works closely with...

_**Job Summary**:_ ITSM Consultant The ITSM Consultant is responsible for the configuration, maintenance, and support of the BMC Helix IT Service Management platform. This role ensures the effective operation of ITSM modules, including Incident, Change, Problem, Knowledge, Service Request, and Configuration Management. The administrator works closely with...

We are looking for ITSM Consultant / ISO 20000 Specialist for Qatar. Key Responsibilities - Lead and support full lifecycle ITSM implementation projects, including gap assessments, planning, documentation, process design, training, and certification readiness for ISO/IEC 20000-1:2018. - Design, implement, and enhance ITSM processes such as Incident...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

**Experience**: 5+ Years **Role Description**: - Develop and lead cross-process compliance and design coordination within the operations team and cross-functionally throughout the IT Organization - Lead the design and implementation of the Assets and Service Management Framework, and Operating Model based on ITSM /ITAM Best Practices - Successfully...

Develop and lead cross-process compliance and design coordination within the operations team and cross-functionally throughout the IT Organization - Lead the design and implementation of the Assets and Service Management Framework, and Operating Model based on ITSM /ITAM Best Practices - Successfully transforming the IT organization by delivering best...

Talent Leaders is a Federally incorporated Canadian firm operating globally with their strong presence in Canada, Qatar, UAE and KSA. Talent Leaders brings 3 decades of consulting experience to its potential candidates and corporate and government clients. Talent Leaders operates in a unique way to translate the aspirations of the highly competent candidates...

**Job Summary and Purpose**: Reports to the IT Manager and assists to ensure that the streamlined operation of ITS resources is aligned with the business objectives of the organization. This individual will plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily...

Job titleTS Systems Engineer (IT Change Management)Ref #223880LocationQatar - DohaJob familyCorporate & CommercialClosing date: 20-Oct-2025*About The Role:*In this role you will be part of IT Service Management team by supporting Change Controller. The Change Controller is responsible for managing the activities of the change management process for Qatar...