Operations Coordinator

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar Al Sraiya Hotels & Hospitality Group مجموعة آل سريع للفنادق والضيافة Full time 40,000 - 60,000 per year

Position:
Operations Coordinator

Department:
Marketing

Report to:
Head Marketing

Company Description

Al Sraiya Hotels & Hospitality Group, established in 2015, manages a portfolio of locally and internationally branded hotels, aiming to be a leading hospitality company in Qatar. With five renowned hotels in Qatar including partnerships with Millennium Hotels & Resorts and InterContinental Hotels Group, the company also operates internationally in Germany, Poland, the USA, and the UK. Committed to excellence, Al Sraiya Hotels focuses on delivering outstanding service and supporting the Qatar National Vision 2030. The group's hospitality operations are enhanced by its specialized hotel staff and service provider, Edarat.

Role Description

This is a full-time, on-site role located in Doha, Qatar, for an Operations Coordinator. The Operations Coordinator will oversee daily operational tasks, facilitate efficient communication between departments, support administrative processes, and assist in optimizing overall operational procedures. Responsibilities also include coordinating with the customer service team to ensure high satisfaction standards and assisting in implementing organizational strategies to maintain quality and efficiency.

Qualifications

  • Strong Operations Management and Administrative Assistance skills, with the ability to handle scheduling, reporting, and process coordination effectively.
  • Excellent Analytical Skills to evaluate operational performance and implement improvements.
  • Exceptional Communication skills to foster collaboration across teams and with external stakeholders.
  • Experience in Customer Service, with a focus on providing a seamless experience and addressing client needs professionally.
  • Proficiency in standard office software and organizational tools.
  • Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.
  • Prior experience in hospitality or operations roles is considered beneficial.
  • Ability to thrive in a fast-paced, customer-focused environment.

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