Reporting & Insights Specialist

7 hours ago

Doha, Baladīyat ad Dawḩah, Qatar Systems Limited - Middle East & Africa (Techvista) Full time 60,000 - 120,000 per year

We are looking for a highly skilled
Reporting & Insights Specialist
to support IT Service Delivery. This role focuses on
data-driven storytelling, executive reporting, and automation
, enabling insights that guide management decisions. The candidate will create impactful reports, maintain reporting databases, and ensure accurate, actionable insights.

Responsibilities:

Executive Reporting & Storytelling

  • Prepare weekly, monthly, and ad-hoc reports using Power BI and PowerPoint.
  • Translate complex Service Delivery data into clear insights, trends, and KPIs for senior management.
  • Recommend effective data presentation formats for executives and teams.
  • Mentor team members on best practices for reporting.

Data Engineering & Automation

  • Build and maintain reporting databases (SQL/Excel/Power BI backend).
  • Develop dashboards for executive and operational insights.
  • Automate recurring reports to reduce manual dependencies.
  • Ensure accuracy, consistency, and timeliness of data.

Collaboration & Data Collection

  • Collect inputs from team members, PMs, developers, and vendors.
  • Consolidate data from multiple sources into unified reports.
  • Serve as the go-to reporting and insights contact.

Professional & Personal Discipline

  • Work independently with accountability.
  • Manage time effectively to meet deadlines for recurring and ad-hoc reports.
  • Maintain high attention to detail and ensure zero-error reporting.

Qualifications:

  • Experience:
    5–7 years in reporting, insights, or business analysis.
  • Technical Skills:
    Advanced PowerPoint, Power BI, SQL (basic–intermediate), advanced Excel (pivot tables, macros, data cleansing), reporting database management.
  • Domain Knowledge:
    IT Service Delivery, PMO, or performance reporting; familiarity with KPIs, SLAs, escalation metrics; exposure to ITIL processes and DevOps preferred.
  • Soft Skills:
    Strong analytical mindset, excellent communication, self-driven, disciplined, and able to meet deadlines.
  • Professional Traits:
    Combines technical expertise with business reporting, works independently, and provides guidance on reporting standards.

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