Head of Enterprise Technology

The Head of Enterprise Technology is responsible for leading the strategic direction, development, and implementation of technology solutions across the organization. This includes overseeing the technology infrastructure, ensuring security and operational efficiency, and driving innovation to support business objectives. The role also champions the adoption of emerging technologies such as AI, machine learning, and data-driven platforms to future-proof the organisation's digital capabilities.

Accountability & Responsibilities of Role

**:

Strategic Technology Leadersh**

• ipDevelop and execute a forward-looking technology strategy aligned with corporate goals and digital transformation agenda
• s.Serve as a key member of the executive leadership team, contributing to enterprise-wide strategic planning and decision-makin
• g.Identify and evaluate emerging technologies and trends to drive innovation, competitive advantage, and operational excellenc
• e.Align technology initiatives with business priorities, ensuring measurable impact on growth, efficiency, and customer experienc

**e.

Innovation & Emerging Technolog**

• iesSpearhead the identification, experimentation, and enterprise-wide deployment of cutting-edge technologies including AI, machine learning, intelligent automation, and advanced data analytics to drive transformative business outcom
• es.Champion a bold innovation agenda by establishing innovation labs, incubating high-impact pilots, and fostering a culture of curiosity, agility, and continuous learning across cross-functional tea
• ms.Forge and nurture high-value strategic partnerships with leading technology firms, disruptive startups, and top-tier academic institutions to anticipate trends, co-create solutions, and maintain a competitive edge in a rapidly evolving digital landsc

**ape

Technology Governance & Risk Manage**

• mentEstablish robust IT governance frameworks, policies, and standards to ensure compliance, security, and ethical use of technol
• ogy.Oversee cybersecurity strategy and risk management, ensuring resilience against evolving thre
• ats.Ensure data privacy, regulatory compliance, and responsible AI practices across all technology platfo

**rms.

Operational Excel**

• lenceOversee the daily operations of IT, OT, and ET functions, ensuring high availability, scalability, and performance of sys
• tems.Implement and monitor KPIs and SLAs to drive service excellence and continuous improve
• ment.Lead enterprise architecture and systems integration to support seamless digital experie

**nces.

Talent & C**

• ultureBuild and lead a high-performing, diverse technology team with a focus on leadership development, upskilling, and succession pla
• nning.Promote a collaborative, agile, and inclusive culture that attracts and retains top technology t
• alent.Champion digital literacy and change management across the organis

**ation.

Financial & Vendor Man**

• agementDevelop and manage the technology budget, ensuring cost-effectiveness and ROI on technology inves
• tments.Negotiate and manage vendor contracts, ensuring alignment with strategic goals and service quality expect

**ations.

Communication & I**

• nfluenceCommunicate complex technology concepts to non-technical stakeholders with clarity and
• impact.Present updates to the board and executive team on technology performance, risks, and opport
• unities.Act as a visible technology ambassador internally and externally, representing the organisation at industry forums and

**events.

Market Analysis &**

• Insights:Conduct regular research and analysis to identify trends and oppor
• tunities.Provide insights and recommendations to the executive team to inform strategic d
• ecisions.Stay abreast of new technology developments and emerging technologies that will support the transformation agenda in

**Starlink

Position Req**

**uirements:

Educational**

• Background:Bachelor's degree in Computer Science, Information Technology, Engineering, or a rel
• ated field.Master's degree (e.g., MBA, MSc in Technology Management) is highly

**desirable.

Work**

• Experience:15+ years of progressive experience in technology leadership roles, with 7+ years in senior or executive positions driving enterprise-wide innovation, digital transformation, and platform mo
• dernization.Proven track record in leading the end-to-end transformation of E-Commerce platforms, integrating AI-driven personalization, intelligent automation, and scalable cloud-native architectures to enhance customer experience, operational efficiency, and rev
• enue growth.Demonstrated success in spearheading large-scale, cross-functional innovation initiatives, from concept to deployment, leveraging AI, machine learning, data analytics, and automation to deliver measurable busi
• ness impact.Deep expertise in emerging technologies, enterprise architecture, cloud ecosystems, cybersecurity, and data strategy, with a strong ability to align technology with strategic bus
• iness goals.Skilled in building and leading high-performing, multidisciplinary teams, managing multimillion-dollar budgets, and orchestrating complex vendor and partner ecosystems, including startups, academia, and global tec

**h providers.

Key**

• **Competencies:

Delivering Results & Fost**
ering Ownership: Drive for improving business results and attaining higher levels

• of performance
  .

Leading Teams: Demonstrating the drive required to succeed in a demanding work environment by taking ownership, aligning, building, enabling and inspiring effective teams, not limited to own team. Creating momentum and gaining commitment toward

• **s a common goal.

Buildi**
ng Customer Value: Gaining insights into internal and/or external customers' experience. Anticipating their needs and demonstrating concern for satisfying them. Building productive customer relationships. Ensuring clear communication to customers on expecta

• tions and beyond.

Shaping Strategy: Ability to make sense of complex data, trends and dynamics on continually evolving basis, understand and anticipate the potential impact these may have, and use them to shape the directi

• on of the busin
  ess

Driving Change: Recognizing and anticipating the need for change. Demonstrating openness, flexibility and support for change, aligning people to move in new and challenging directions. Dealing effectively with uncertainty, and adapting to new situations and ways of working while staying focused, orga

• **nized and positive.

Networking & Influenci**
ng Collaboratively: Developing rapport with a diverse range of people. Building and leveraging networks horizontally and vertically. Proactively influencing and persuading others to gain support for initiatives. Maintaining collaborative stakeh

older relationships.