Employee Relations Specialist

Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa.

For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment.

We're looking for passionate, self-motivated, and creative team players who want to work hard and be rewarded. If this sounds like you, we'd like to hear from you. If you have any inquiries, please contact

WHAT CAN MEEZA OFFER YOU?

• MEEZA is committed to providing thought leadership that will enable our employees to be involved in bringing global firsts to the market.
• MEEZA is one of the fastest growing technology companies in the Middle East which means an exciting and rewarding work environment for our employees.
• MEEZA is playing a key role in the transformation of Qatar into a knowledge-based society which means our employees can make a real impact.
• MEEZA is committed to developing our team; we provide opportunities to develop your skills, further your career and achieve your goals.
• MEEZA is not just about hard work; the company remains true to its entrepreneurial roots and has a young and passionate team that is just as devoted to having fun as they are to delivering service excellence.
• MEEZA offers market-leading benefits packages.

IMPORTANT STEPS TO FOLLOW:

• Kindly submit your applications only against those positions where your skills and expertise match our requirements.
• Applications that are submitted without a Job Title (Position) in the subject cannot be processed.

The primary responsibilities of the Employee Relations Specialist

Functional Responsibilities:

• Follow all relevant policies, processes, and standard operating procedures so that work is

conducted in a controlled and consistent manner.

• Facilitate knowledge transfer efforts related to different job activities to junior staff and ensure knowhow

and expertise is passed on to qualified candidates.

• Serve as a primary point of contact for employee relations matters, providing guidance, support,

and resolution for employee concerns, conflicts, and performance issues.

• Conduct investigations into employee complaints and grievances, ensuring a fair and thorough

process, and recommending appropriate actions and resolutions.

• Interpret and apply company policies, procedures, and employment laws to guide managers and

employees on disciplinary actions, performance improvement plans, and workplace

accommodations.

• Resolve complex employee relations issues, working towards a positive and productive work

environment.

• Provide coaching and training to managers and supervisors on employee relations best practices,

conflict resolution, and effective communication techniques.

• Stay informed about changes in employment laws and regulations, advising Human Capital

leadership on necessary updates to policies and procedures to ensure compliance.

• Support the development and implementation of employee relations programs and initiatives,

including employee engagement surveys, recognition programs, and diversity and inclusion

initiatives.

• Maintain accurate and confidential employee relations records, ensuring compliance with privacy

laws and regulations.

Academic & Professional Qualifications:

• Bachelor's degree in Human Resources, Business, or equivalent. Human Capital certifications are

preferred.

Experience:

• Minimum 8+ years of experience in human resources or a similar field

Skills and Requirements:

• Bilingual – should be well versed with professional Arabic and English Speaking & Writing
• Candidates born in Qatar are encouraged to apply
• In-depth knowledge of employment laws and regulations
• Strong interpersonal and communication skills
• Ability to handle employee relations issues and foster positive employee relations
• The candidate should have prior experience in Qatar in the required domain