Online Sales
4 days ago
About Us
We are a premier wellness and beauty center in Qatar, specializing in advanced slimming, skincare, and relaxation treatments. With a rapidly growing digital presence and expanding clientele, we're seeking a results-driven Online Sales & Telemarketing Executive to convert inquiries into bookings, build client relationships, and drive business growth.
Key Responsibilities
- Lead Conversion: Manage and respond to inbound leads from Instagram, WhatsApp, website chat, and phone calls. Qualify potential clients and convert inquiries into confirmed appointments.
- Outbound Sales: Contact past and potential clients to promote special offers, upsell treatment packages, and re-engage lapsed customers.
- CRM & Reporting: Maintain accurate CRM records by logging every interaction, updating lead status, and tracking follow-ups to meet daily, weekly, and monthly targets.
- Collaboration: Coordinate with reception and therapists to ensure smooth hand-off of bookings and accurate scheduling.
- Performance & Analysis: Achieve KPIs for call volume, conversion rates, and revenue generation; prepare concise sales performance reports for management.
- Product Knowledge: Stay updated on all treatment protocols, prices, and promotions to provide accurate and persuasive information to clients.
- Client Insights: Gather and share customer feedback with the marketing team to improve campaigns and enhance client experience.
Qualifications & Requirements
- 1–3 years of experience in telemarketing, telesales, or inside sales (preferably within the beauty, wellness, or healthcare sector).
- Proven ability to meet or exceed sales targets.
- Excellent spoken and written English; Arabic or other languages are an advantage.
- Strong communication, persuasion, and customer-service skills.
- Proficient with CRM systems, MS Office/Google Workspace, and social media chat tools.
- Flexible to work evenings or Saturdays during high campaign periods.
- Qatar-based candidates with valid work authorization are preferred.
Job Type: Full-time
Pay: QAR3, QAR4,000.00 per month
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