Learning & Development Senior Officer

Job Description

1. JOB DETAILS: Position Title: Learning & Development Senior Officer

Reports to: Head of Learning and Development Division: Administration Department: Human Resources P

1. JOB PURPOSE: Advise the Head of Learning and Development on current L&D trends to formulate new strategies. Developing new, reviewing and update existing policies and procedures. Supports the achievement of Qatarization goals. Development and training of both Qatari trainees and established employees, as well as the wider workforce, to build a skilled and future-ready organization."

2. JOB DIMENSIONS: Number of Staff Supervised Direct Report

3. KEY ACCOUNTABILITIES: Description Management Advisory

4. Advise the Head of L&D in order to create strategies aligned with current industry trends.

5. Develop and implement strategic learning frameworks to support organizational growth.

Staff Training and Management

• Support in the planning and organization of learning/development and training programs for existing employees up to and including Managerial level, both overseas and locally, in-line with identified needs and skills gaps.
• Assist in related training material development in coordination with internal teams, and/or through engaging external subject matter experts.
• Oversee and manage development programs for Qatari Graduates, ensuring their effective training and progression into skilled roles within the organization.
• Monitor and report on Qatari Graduate performance and attendance, coordinating with various educational institutions such as Qatar Petroleum, College of North Atlantic - Qatar, Qatar Aeronautical College, and international institutions in the US, Australia, and UK.
• Lead the Qatari Internship Program, ensuring the professional delivery of a best-in-class program.
• Schedule training sessions, manage tests, and handle scholarship payments for trainees, coordinating closely with educational institutes.
• Manage daily counselling and disciplinary actions for Graduates, Interns and Trainees, collaborating with the Employee Relations Committee and Legal Department to resolve training, absence, and performance issues.
• Liaise with training providers and professional bodies, to design, plan, and review training programs, ensuring they meet the specific skills requirements of the organization.
• Collaborate with the L&D team and other departments to coordinate specialized management and general training programs and procedures.
• Track and manage training-related expenses for management and general training programs, resolve discrepancies, and process training invoices through HRMS for timely payment.
• Organize and manage logistics for short-term managerial and general training programs, both overseas and locally, including training fees, visas, travel arrangements, and accommodation.
• Plan and conduct in-house training sessions, where possible, negotiate with vendors, arrange necessary facilities such as training halls and materials, and handle all associated logistics.

Team Supervision

• Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.

Budgeting and Financial Performance

• Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.

Policies, Systems, Processes & Procedures

• Create new, review and update existing policies and procedures.
• Implement policies, systems and procedures for L&D so that all relevant procedural/legislative requirements are fulfilled, while delivering a quality, cost-effective service to the organization.

Continuous Improvement

• Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Reporting

• Prepare sectional statements and reports timely and accurately to meet company and department requirements, policies and quality standards.

5. COMMUNICATIONS & WORKING RELATIONSHIPS: Internal

• Chief Administration Officer
• Human Capital Manager
• Head of Learning and Development
• Technical Learning and Development Senior Officer
• Learning and Development Coordinator
• Learning and Development Administrator
• Function heads across the organisation
• Relevant Committees

External

• Vendors, suppliers, service providers
• Government Authorities

6. Context, Work environment & DECISION MAKING AUTHORITY:

• The role operates within a dynamic corporate environment where key decisions significantly impact the Administration division. Such decisions require consultation with and approval from the Head of L&D before implementation.
• Operates under the mandates authorized by the Head of L&D, ensuring all functional and operational activities are managed with high standards of quality and reporting, thus upholding accountability and transparency.
• Participates in execution of Administration division comprehensive business and operational strategy. Responsible for contributing in meeting business and operational goals within functional area.
• Provides Management with insightful information and data with regards to handled functional areas.

7. QUALIFICATIONS, EXPERIENCE, & SKILLS: Minimum Qualifications:

• Bachelors degree in engineering + Master Degree in Management (HR/Learning & Development is preferable or, Masters Degree in Management, specializing in Human Resources or Learning & Development

Certification:

• L&D Certification (Example, Charted Training & Development Profession (CTDP or related certification form CIPD/SHRM-SCP etc.

Minimum Experience:

• 10 years of experience in similar roles in large companies, of which at least 5 years are in positions demonstrating strong leadership / advisory skills (Power Sector preferred).

Job-Specific Skills (Generic / Technical):

• Familiarization with nationalization strategies and their delivery.
• Proven experience in training needs analysis.
• Demonstrated problem-solving ability and analytical thinking skills.
• Good understanding of power/energy and water sectors, emerging trends and technologies.
• Proficiency in English (must) and Arabic (plus).
• Demonstrated hands-on operational and implementation experience.
• Ability to work with key stakeholders, senior executives, management team and external partners/advisors through collaboration & teamwork.
• Good communication and presentation skills.
• Good understanding of Qatar or GCC culture and working environment