Spa Receptionist

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time 30,000 - 60,000 per year
Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East's only wellness centre in a resort setting, spread across lush botanical gardens.

Job Description

The Spa Receptionist serves as the first point of contact for guests visiting the spa. This role is responsible for creating a warm and welcoming environment, handling all front desk operations efficiently, managing appointments, and ensuring exceptional guest service throughout the spa experience.

Key Responsibilities:

Guest Services

  • Greet guests in a professional, friendly, and welcoming manner.

  • Provide detailed information about spa services, treatments, and facilities.

  • Handle check-in and check-out procedures for spa guests.

  • Assist guests with inquiries, special requests, and product recommendations.

  • Ensure guest satisfaction by addressing feedback promptly and professionally.

Reservations & Scheduling

  • Manage spa booking system, scheduling appointments accurately and efficiently.

  • Coordinate with therapists and technicians to ensure smooth daily operations.

  • Confirm appointments and follow up on cancellations or rescheduling.

Administrative & Front Desk Duties

  • Handle phone calls, emails, and walk-in inquiries.

  • Maintain accurate guest records and service history.

  • Process payments, issue receipts, and reconcile daily cash/credit transactions.

  • Maintain cleanliness and presentation of the reception and waiting areas.

Sales & Promotion

  • Promote spa services, packages, and retail products to maximize revenue.

  • Support marketing campaigns and special promotions.

  • Track and report daily sales and booking statistics.

Qualifications

Qualifications & Skills:

  • Education: High school diploma or equivalent; diploma/certificate in hospitality or spa management preferred.

  • Experience: Minimum 1–2 years in a receptionist or customer service role (experience in a spa, salon, or hospitality environment preferred).

  • Skills:

    • Excellent communication and interpersonal skills.

    • Strong organizational and multitasking abilities.

    • Proficient in POS systems and booking software (e.g., Mindbody, Zenoti, or equivalent).

    • Professional appearance and demeanor.

    • Customer-oriented with a focus on providing exceptional service.

  • Female Spa Receptionist

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar DLS Full time 30,000 - 40,000 per year

    Female Spa ReceptionistJob descriptionKey Responsibilities:Greet and assist guestsManage Spa appointments and reservations efficiently.Answer phone calls and respond to inquiries.Ensure smooth check-in and check-out processes for Spa guests.Handle payments and manage Spa's booking system.Provide information on Spa services, packages, and promotions.What...

  • Spa Receptionist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time 30,000 - 60,000 per year

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

  • Spa Receptionist

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar IHG Full time 40,000 - 70,000 per year

    DescriptionAbout UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

  • Front Desk Receptionist

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Rosa Salon and Spa Full time 20,000 - 40,000 per year

    We are looking for a dedicated and organized Front Desk Receptionist (FEMALE ONLY) to join our growing team.In this role, you will be the main point of contact for clients—handling bookings, coordinating with therapists, and ensuring smooth daily operations for our home service wellness activities. You will also serve as a support and backup to the Spa...

  • Spa Receptionist

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar M GALLERY Full time 60,000 - 120,000 per year

    Company DescriptionJoin us at Accor, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common...

  • spa manager

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Andaz Full time 90,000 - 120,000 per year

    SummaryDuties and responsibilities related to the Spa Manager role:Develop and implement the overall spa strategy, including its service menu, pricing, and wellness concepts, to align with the hotel's luxury positioning.Prepare and manage the annual spa budget, closely monitoring revenues, labor costs, and operational expenses to maximize profitability.Lead,...

  • Spa Manager

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar ANdAZ Full time 100,000 - 120,000 per year

    Organization- Andaz DohaSummaryDuties and responsibilities related to the Spa Manager role:Develop and implement the overall spa strategy, including its service menu, pricing, and wellness concepts, to align with the hotel's luxury positioning.Prepare and manage the annual spa budget, closely monitoring revenues, labor costs, and operational expenses to...

  • Spa Receptionist

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott Hotels Resorts Full time $12,000 - $24,000 per year

    Description POSITION SUMMARYSchedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by...

  • Receptionist/Dental

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar Nu yu medi spa Full time $24,000 - $48,000 per year

    We are looking for a Dental Receptionist to join our team. The ideal candidate has experience in a dental clinic and is skilled at handling patient appointments, managing records, and providing excellent customer service.Requirements:Previous experience in a dental department is required.Strong communication and interpersonal skills.Proficient with basic...

  • Spa Service Expert- Spa Receptionist

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time 20,000 - 30,000 per year

    Additional InformationJob Number Job CategorySpaLocationSharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build...