Cabin Services

Job title

Cabin Services - Manager Cabin Safety & Training

Ref #

227703

Location

Qatar - Doha

Job family

Cabin Crew & Cabin Services

• Closing date: 24-Nov-2025

*About The Role:*
The Manager Cabin Safety & Training leads the development, implementation, and continuous improvement of all Cabin Safety standards, procedures, and training programs, ensuring alignment with international regulations, industry best practices, and IOSA Risk-Based Oversight (RBI) principles. This role ensures continued operational excellence by embedding a Safety Management System (SMS) within Cabin Services by creating a proactive, data-driven risk management and a Safety Culture that continuously improves operational standards and outcomes. Resource management (time, product, people) is crucial for delivering world-class training programs and establishing a dynamic Safety-First Training Culture. The incumbent must collaborate closely with key departments to support the constant evolution of Cabin Safety initiatives company-wide and within the industry.

You will lead a team of training professionals to design, deliver, and audit initial and recurrent cabin crew training programs, incorporating advanced technologies (AI Driven innovations) and aligning with industry safety principles like Crew Resource Management (CRM) and Threat & Error Management (TEM). Key duties include managing team performance, recruitment, professional development, and ensuring all training materials and procedures meet company standards. Additionally, the position involves significant responsibility for monitoring and enhancing the Safety Management System (SMS) within Cabin Services, promoting hazard identification, maintaining robust Safety Performance Indicators (SPIs) and Safety Performance Targets (SPTs) for Cabin Operations, managing the Safety Risk Register, analyzing safety data, and acting as the subject matter expert during regulatory, internal and external audits to ensure compliance and to manage the internal compliance reviews.

This is a permanent position based in Doha, Qatar.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications
About You:
To Be Successful In This Position, You Must Have:

• Bachelor's Degree or Equivalent with a minimum of 8 years' job-related experience
• Minimum 8 years of progressive experience in the field of Cabin Safety
• 3 years' experience in a Managerial or Supervisory position within Cabin Safety
• In-depth knowledge of ICAO Annex 6 & 19, IATA ISARPs, and QCAA regulatory frameworks.
• Working knowledge of Cabin Safety Standards and Safe Operation practices
• Working knowledge of QCAR Air Ops regulations and IOSA Standards pertaining to Cabin Operations

Additionally, Candidates Meeting The Following Criteria Are Preferred:

• Possess certifications in Safety Management Systems (SMS), IOSA Auditor Training, or equivalent
• Demonstrated experience in developing, implementing, and auditing cabin safety standards and procedures in accordance with ICAO Annex 6 & 19, IATA ISARPs, and QCAA regulatory frameworks
• Expertise in risk management, data analytics, and safety performance monitoring
• Familiar with Occupational Health and Safety practice

*About Qatar Airways Group*
Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

Qatar Airways was awarded Skytrax Airline of the Year an unprecedented 9 times - 2011, 2012, 2015, 2017, 2019, 2021, 2022, 2024 and 2025.

In 2025, Qatar Airways was awarded 'Airline of the Year', 'World's Best Business Class', 'World's Best Business Class Airline Lounge' and 'Best Airline in the Middle East'.

Qatar Airways currently flies to nearly 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the 'World's Best Airport', as voted by voted by Skytrax in 2021, 2022, and 2024. In 2024, Hamad International Airport also received the 'Best Airport in the Middle East' accolade for 10 consecutive years, as well as 'World's Best Airport Shopping' for the second year in a row.

*How To Apply*
If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

*About Qatar Airways Group*
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.